/* CSS Design System & Visual Identity for Zain Cash Amyo Mock Dashboard */

:root {
    --bg-dark: #eef2f7;
    --bg-card: #ffffff;
    --bg-card-solid: #ffffff;
    --bg-card-hover: #f0f4ff;
    --border-color: #dde3ef;
    --text-primary: #0f1b2d;
    --text-secondary: #3d5170;
    --text-muted: #8496b0;

    /* Zain Multi-Color ribbon gradient */
    --zain-gradient: linear-gradient(135deg, #00B5E2 0%, #84BD00 20%, #FFD100 40%, #FF6A00 60%, #E5007D 80%, #7F3F98 100%);
    --zain-gradient-horizontal: linear-gradient(90deg, #00B5E2, #84BD00, #FFD100, #FF6A00, #E5007D, #7F3F98);

    --primary: #0c4f8a;
    --primary-light: #1a6db5;
    --primary-glow: rgba(12, 79, 138, 0.18);
    --cyan: #00B5E2;
    --cyan-glow: rgba(0, 181, 226, 0.18);

    --success: #1a8c4e;
    --success-glow: rgba(26, 140, 78, 0.12);
    --error: #c62828;
    --error-glow: rgba(198, 40, 40, 0.12);
    --warning: #d97706;
    --warning-glow: rgba(217, 119, 6, 0.12);

    --font-ar: 'Cairo', sans-serif;
    --font-en: 'Inter', sans-serif;

    --transition-smooth: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
    --transition-bounce: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.15);

    --header-h: 68px;
    --sidebar-w: 300px;
}

/* Reset & Global Styling */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    -webkit-tap-highlight-color: transparent;
}

body {
    background: linear-gradient(135deg, #0a1628 0%, #0e2244 50%, #071020 100%);
    color: var(--text-primary);
    font-family: var(--font-ar);
    min-height: 100vh;
    overflow: hidden;
    position: relative;
    display: flex;
    line-height: 1.6;
}

body::before {
    content: '';
    position: fixed;
    top: -50%;
    left: -20%;
    width: 600px;
    height: 600px;
    background: radial-gradient(circle, rgba(0,181,226,0.08) 0%, transparent 70%);
    pointer-events: none;
    z-index: 0;
}

body::after {
    content: '';
    position: fixed;
    bottom: -30%;
    right: -10%;
    width: 500px;
    height: 500px;
    background: radial-gradient(circle, rgba(229,0,125,0.06) 0%, transparent 70%);
    pointer-events: none;
    z-index: 0;
}

/* Hide background glows */
.bg-glow {
    display: none !important;
}

/* Layout Container - Full Page */
.app-container {
    width: 100vw;
    height: 100vh;
    background: #f0f4fa;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    position: relative;
    z-index: 1;
}

/* Premium Header */
.brand-header {
    height: var(--header-h);
    background: linear-gradient(135deg, #071a38 0%, #0c2e5c 60%, #0a2448 100%) !important;
    border-bottom: 1px solid rgba(255,255,255,0.08);
    padding: 0 28px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    z-index: 100;
    position: relative;
    box-shadow: 0 4px 20px rgba(0,0,0,0.25);
    flex-shrink: 0;
}

.zain-color-bar {
    position: absolute;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 3px;
    background: var(--zain-gradient-horizontal);
    background-size: 300% 100%;
    animation: zainShift 6s linear infinite;
    z-index: 10;
}

@keyframes zainShift {
    0% { background-position: 0% 0%; }
    100% { background-position: 300% 0%; }
}

.brand-logo-container {
    display: flex;
    flex-direction: column;
}

.logo-flex {
    display: flex;
    align-items: center;
    gap: 12px;
}

.brand-logo {
    height: 42px;
    width: auto;
    object-fit: contain;
    filter: drop-shadow(0 0 10px rgba(0,181,226,0.3));
    transition: filter 0.3s ease;
}

.brand-logo:hover {
    filter: drop-shadow(0 0 16px rgba(0,181,226,0.5));
}

.brand-subtext {
    font-size: 0.72rem;
    font-weight: 700;
    color: rgba(255,255,255,0.7) !important;
    background: rgba(255, 255, 255, 0.08) !important;
    padding: 3px 10px;
    border-radius: 20px;
    border: 1px solid rgba(255, 255, 255, 0.12) !important;
    letter-spacing: 0.5px;
}

/* Premium Navigation Tabs */
.amy-nav-tabs {
    display: flex;
    height: 100%;
    align-items: center;
    gap: 4px;
    margin: 0 20px;
}

.amy-nav-btn {
    background: transparent;
    border: 1px solid transparent;
    color: rgba(255, 255, 255, 0.6);
    padding: 7px 18px;
    font-family: var(--font-ar);
    font-weight: 600;
    font-size: 0.87rem;
    cursor: pointer;
    border-radius: 8px;
    display: flex;
    align-items: center;
    gap: 7px;
    height: 40px;
    transition: all 0.25s ease;
    white-space: nowrap;
}

.amy-nav-btn i {
    font-size: 0.85rem;
}

.amy-nav-btn:hover {
    color: #ffffff;
    background: rgba(255, 255, 255, 0.1);
    border-color: rgba(255,255,255,0.15);
}

.amy-nav-btn.active {
    color: #ffffff;
    background: rgba(0, 181, 226, 0.2);
    border-color: rgba(0, 181, 226, 0.4);
    box-shadow: 0 0 12px rgba(0,181,226,0.15);
}

/* Premium Header Right Controls */
.header-right-controls {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}

.user-profile-display {
    display: flex;
    align-items: center;
    gap: 10px;
    background: rgba(255, 255, 255, 0.08) !important;
    border: 1px solid rgba(255, 255, 255, 0.15) !important;
    color: #ffffff !important;
    padding: 7px 16px !important;
    border-radius: 30px;
    font-size: 0.84rem;
    font-weight: 700;
    transition: all 0.3s ease;
    cursor: default;
    font-family: var(--font-ar);
}

.user-profile-display:hover {
    background: rgba(255,255,255,0.14) !important;
    border-color: rgba(0,181,226,0.4) !important;
}

.user-avatar-circle {
    width: 30px;
    height: 30px;
    background: linear-gradient(135deg, #00B5E2, #0c4f8a);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: 800;
    color: #fff;
    flex-shrink: 0;
}

.user-status-dot {
    width: 8px;
    height: 8px;
    background-color: #22c55e;
    border-radius: 50%;
    box-shadow: 0 0 8px #22c55e;
    animation: pulse-dot 2s infinite;
}

@keyframes pulse-dot {
    0%, 100% { box-shadow: 0 0 6px #22c55e; }
    50% { box-shadow: 0 0 14px #22c55e; }
}

.logout-btn {
    background: rgba(255,255,255,0.1);
    border: 1px solid rgba(255,255,255,0.15);
    color: rgba(255, 255, 255, 0.7) !important;
    cursor: pointer;
    padding: 5px 10px;
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.95rem;
    transition: var(--transition-smooth);
}

.logout-btn:hover {
    color: #ff5f5f !important;
    background: rgba(255, 80, 80, 0.15);
    border-color: rgba(255, 80, 80, 0.3);
    transform: scale(1.05);
}

/* Active Test Banner */
.active-test-banner {
    background: rgba(245, 158, 11, 0.15);
    border-bottom: 1px solid rgba(245, 158, 11, 0.3);
    padding: 8px 24px;
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 0.85rem;
    color: var(--warning);
}

.active-test-banner i {
    font-size: 1rem;
    animation: flashIcon 1.5s infinite;
}

@keyframes flashIcon {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.4; }
}

/* Tab Panels routing wrapper */
.amyo-main-wrapper {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    position: relative;
    background: #eef2f7;
}

.amy-tab-pane {
    display: none;
    flex: 1;
    flex-direction: column;
    overflow: hidden;
    height: 100%;
    padding: 0;
}

.amy-tab-pane.active {
    display: flex;
}

/* Slides Training Layout */
#tab-slides .presentation-wrapper {
    flex: 1;
    position: relative;
    overflow: hidden;
}

.slide {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    padding: 30px;
    display: flex;
    justify-content: center;
    align-items: center;
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
    transform: translateX(30px);
    transition: opacity 0.4s ease, transform 0.4s ease, visibility 0.4s;
    overflow-y: auto;
}

.slide.active {
    opacity: 1;
    visibility: visible;
    pointer-events: auto;
    transform: translateX(0);
}

.slide.prev-slide-out {
    transform: translateX(-30px);
}

.slide-content {
    width: 100%;
    max-width: 960px;
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: 16px;
    padding: 30px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.02);
}

/* Header Slide Styles */
.slide-header {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 16px;
}

.rule-badge {
    background: var(--zain-gradient);
    color: #ffffff;
    font-weight: 700;
    font-size: 0.7rem;
    padding: 2px 10px;
    border-radius: 20px;
}

.slide-title {
    font-size: 1.6rem;
    font-weight: 800;
    color: var(--primary);
}

.slide-subtitle {
    font-size: 0.95rem;
    color: var(--text-secondary);
    margin-bottom: 20px;
}

/* Welcome Slide */
.welcome-slide {
    align-items: center;
    text-align: center;
    max-width: 750px;
    margin: 0 auto;
    border: none;
    background: transparent;
    box-shadow: none;
}

.icon-glow-wrapper {
    width: 80px;
    height: 80px;
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    margin-bottom: 20px;
}

.warning-glow {
    background: rgba(245, 158, 11, 0.1);
    border: 2px solid var(--warning);
}

.warning-icon {
    font-size: 2.5rem;
    color: var(--warning);
}

.welcome-title {
    font-size: 2.3rem;
    font-weight: 800;
    margin-bottom: 16px;
    color: var(--primary);
}

.welcome-desc {
    font-size: 1.05rem;
    color: var(--text-secondary);
    margin-bottom: 24px;
    line-height: 1.7;
}

.highlight-text {
    color: #E5007D; /* Zain Pink */
}

.warning-box {
    background: rgba(217, 119, 6, 0.05);
    border: 1px solid rgba(217, 119, 6, 0.15);
    border-radius: 12px;
    padding: 16px 20px;
    margin-bottom: 24px;
    text-align: right;
    width: 100%;
}

.warning-title {
    color: var(--warning);
    font-weight: 700;
    font-size: 0.95rem;
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.warning-box p {
    font-size: 0.9rem;
    color: var(--text-secondary);
}

/* Comparison Layout */
.comparison-container {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
    margin-bottom: 20px;
}

.comparison-card {
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: 14px;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.card-wrong {
    background: rgba(198, 40, 40, 0.02);
    border-color: rgba(198, 40, 40, 0.15);
}

.card-right {
    background: rgba(46, 125, 50, 0.02);
    border-color: rgba(46, 125, 50, 0.15);
}

.card-status {
    font-weight: 700;
    font-size: 0.85rem;
    display: flex;
    align-items: center;
    gap: 8px;
}

.status-wrong {
    color: var(--error);
}

.status-right {
    color: var(--success);
}

.example-context {
    background: #f1f5f9;
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 0.8rem;
    font-weight: 700;
    color: var(--text-secondary);
}

.example-bubble {
    background: #f8fafc;
    border-left: 3px solid var(--border-color);
    padding: 10px 14px;
    border-radius: 8px;
}

.card-wrong .example-bubble {
    border-left-color: var(--error);
}

.card-right .example-bubble {
    border-left-color: var(--success);
}

.bubble-desc {
    font-size: 0.7rem;
    color: var(--text-muted);
    font-weight: 700;
    margin-bottom: 2px;
}

.bubble-text {
    font-size: 0.85rem;
    color: var(--text-primary);
}

.critique-text {
    font-size: 0.75rem;
    color: var(--text-muted);
    line-height: 1.4;
}

.pro-tip-box {
    background: rgba(12, 79, 138, 0.05);
    border: 1px solid rgba(12, 79, 138, 0.15);
    border-radius: 12px;
    padding: 12px 16px;
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 0.85rem;
    color: var(--primary);
}

.pro-tip-box i {
    color: var(--primary);
    font-size: 1.2rem;
}

/* Split Rules Grid */
.split-rules-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 20px;
}

.interactive-step-card {
    background: #ffffff;
    border: 1px solid var(--border-color);
    padding: 16px;
    border-radius: 12px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.step-num {
    width: 26px;
    height: 26px;
    border-radius: 50%;
    background: var(--primary);
    color: #ffffff;
    display: flex;
    justify-content: center;
    align-items: center;
    font-weight: 700;
    font-family: var(--font-en);
    font-size: 0.8rem;
}

.interactive-step-card h4 {
    font-size: 0.9rem;
    font-weight: 700;
}

.interactive-step-card p {
    font-size: 0.8rem;
    color: var(--text-secondary);
    line-height: 1.5;
}

.full-width {
    grid-column: span 2;
}

/* Table in slides */
.comparison-table-wrapper {
    border: 1px solid var(--border-color);
    border-radius: 12px;
    overflow: hidden;
    margin-bottom: 20px;
}

.comparison-table {
    width: 100%;
    border-collapse: collapse;
    text-align: right;
    font-size: 0.85rem;
}

.comparison-table th, .comparison-table td {
    padding: 12px 16px;
}

.comparison-table th {
    font-weight: 700;
    background: #f8fafc;
    border-bottom: 2px solid var(--border-color);
}

.table-bot-header {
    color: var(--text-secondary);
}

.table-human-header {
    color: var(--primary);
}

.comparison-table td {
    border-bottom: 1px solid var(--border-color);
    color: var(--text-secondary);
}

.comparison-table tr:last-child td {
    border-bottom: none;
}

.cell-highlight {
    color: var(--text-primary) !important;
    background: rgba(12, 79, 138, 0.03);
    font-weight: 600;
}

.next-step-prompt {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #f8fafc;
    border: 1px solid var(--border-color);
    padding: 16px 20px;
    border-radius: 12px;
}

.next-step-prompt p {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

/* Slides Footer navigation */
.footer-navigation {
    height: 70px;
    border-top: 1px solid var(--border-color);
    padding: 0 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #ffffff;
    z-index: 5;
}

.nav-btn {
    background: #f1f5f9;
    border: 1px solid var(--border-color);
    color: var(--text-primary);
    padding: 8px 16px;
    border-radius: 8px;
    cursor: pointer;
    font-family: var(--font-ar);
    font-weight: 700;
    font-size: 0.85rem;
    display: flex;
    align-items: center;
    gap: 8px;
    transition: var(--transition-smooth);
}

.nav-btn:hover:not(:disabled) {
    background: #e2e8f0;
    border-color: #cbd5e1;
}

.nav-btn:disabled {
    opacity: 0.3;
    cursor: not-allowed;
}

.progress-indicator {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    flex: 1;
    max-width: 400px;
    padding: 0 16px;
}

.progress-bar-outer {
    width: 100%;
    height: 6px;
    background: #e2e8f0;
    border-radius: 3px;
    overflow: hidden;
}

.progress-bar-inner {
    height: 100%;
    width: 16.6%;
    background: var(--zain-gradient-horizontal);
    border-radius: 3px;
    transition: width 0.4s ease;
}

.slide-counter {
    font-size: 0.75rem;
    color: var(--text-muted);
    font-family: var(--font-en);
    font-weight: 600;
}

/* Simulator Tab Dashboard Area */
.amyo-dashboard-mock {
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    background: #ffffff;
    position: relative;
    overflow: hidden;
}

/* Sub-header */
.amyo-sub-header {
    height: 46px;
    background: #f1f3f5;
    border-bottom: 1px solid #dee2e6;
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0 16px;
    z-index: 2;
}

.sub-header-tabs {
    display: flex;
    height: 100%;
    align-items: flex-end;
}

.sub-tab {
    height: 36px;
    background: #e9ecef;
    border: 1px solid #ced4da;
    border-bottom: none;
    border-top-left-radius: 6px;
    border-top-right-radius: 6px;
    padding: 0 16px;
    font-size: 0.8rem;
    font-family: var(--font-en);
    font-weight: 600;
    color: #495057;
    display: flex;
    align-items: center;
    gap: 8px;
    margin-left: 4px;
    cursor: pointer;
}

.sub-tab.active {
    background: #ffffff;
    border-color: #dee2e6;
    color: var(--primary);
    height: 38px;
    font-weight: 700;
}

.close-tab-icon {
    font-size: 0.7rem;
    color: #adb5bd;
    margin-right: 4px;
}

.btn-create-ticket {
    background: #0076cb;
    color: #ffffff;
    border: none;
    padding: 6px 14px;
    border-radius: 20px;
    font-size: 0.75rem;
    font-family: var(--font-en);
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 6px;
}

/* Filters Row */
.amyo-filters-bar {
    height: 40px;
    background: #f8f9fa;
    border-bottom: 1px solid #e9ecef;
    display: flex;
    align-items: center;
    padding: 0 16px;
    gap: 12px;
    z-index: 2;
}

.filter-item {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.75rem;
    color: #495057;
    background: #ffffff;
    border: 1px solid #ced4da;
    padding: 4px 12px;
    border-radius: 4px;
    cursor: pointer;
}

.filter-badge {
    background: #e9ecef;
    color: #0076cb;
    font-weight: 700;
    padding: 1px 6px;
    border-radius: 3px;
}

.filter-search-wrapper {
    position: relative;
    display: flex;
    align-items: center;
    margin-right: auto; /* Push to the left in RTL */
    width: 200px;
}

.search-phone-input {
    width: 100%;
    height: 28px;
    border: 1px solid #ced4da;
    border-radius: 14px;
    padding: 0 12px;
    font-size: 0.8rem;
    font-family: var(--font-en);
    font-weight: 600;
    color: #495057;
    background: #ffffff;
}

.clear-search-icon {
    position: absolute;
    left: 10px;
    color: #adb5bd;
    font-size: 0.8rem;
    cursor: pointer;
}

/* Empty Table Mock */
.amyo-table-mock {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: #ffffff;
    z-index: 1;
}

.table-headers-mock {
    height: 38px;
    background: var(--primary);
    border-bottom: 1px solid #083c6b;
    display: grid;
    grid-template-columns: 80px 1.5fr 1fr 1.5fr 1fr 1fr 1fr 1.2fr 1fr 1.5fr;
    align-items: center;
    padding: 0 16px;
    font-size: 0.75rem;
    font-weight: 700;
    color: #ffffff;
    text-align: right;
}

.table-empty-message {
    flex: 1;
    display: flex;
    justify-content: center;
    align-items: center;
    color: #6c757d;
    font-size: 0.9rem;
    text-align: center;
    font-family: var(--font-en);
    padding: 40px;
}

/* Floating WhatsApp Chat Window (Docked on the bottom-left of the Amyo dashboard) */
.floating-chat-window {
    position: absolute;
    bottom: 16px;
    left: 16px;
    width: 380px;
    height: 520px;
    background: #e5ddd5;
    border: 1px solid #c0c0c0;
    border-top-left-radius: 12px;
    border-top-right-radius: 12px;
    box-shadow: 0 12px 30px rgba(0, 0, 0, 0.2);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    z-index: 10;
}

.floating-chat-window::before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0.06;
    background-image: url("https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png");
    pointer-events: none;
}

.chat-header {
    height: 48px;
    background: #0084ff;
    padding: 0 16px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    color: #ffffff;
    z-index: 2;
}

.chat-header-left {
    display: flex;
    align-items: center;
    gap: 8px;
}

.whatsapp-icon {
    font-size: 1.2rem;
    color: #25d366;
}

.chat-customer-name {
    font-weight: 700;
    font-size: 0.95rem;
}

.chat-header-right {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 0.85rem;
    color: rgba(255, 255, 255, 0.8);
}

.chat-header-right i {
    cursor: pointer;
}

/* Chat Messages */
.chat-body {
    flex: 1 1 0%;
    min-height: 0;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    z-index: 2;
}

.message {
    max-width: 82%;
    padding: 8px 12px;
    border-radius: 12px;
    font-size: 0.85rem;
    line-height: 1.45;
    position: relative;
    word-break: break-word;
}

.message-customer {
    background: #ffffff;
    color: #303030;
    align-self: flex-start;
    border-top-left-radius: 0;
    box-shadow: 0 1px 2px rgba(0,0,0,0.15);
}

.message-employee {
    background: #d9fdd3;
    color: #111b21;
    align-self: flex-end;
    border-top-right-radius: 0;
    box-shadow: 0 1px 2px rgba(0,0,0,0.15);
}

.chat-time {
    display: block;
    font-size: 0.65rem;
    color: #8696a0;
    margin-top: 4px;
    text-align: left;
}

/* Suggestions options panel inside chat footer */
.chat-options-panel {
    padding: 10px;
    background: rgba(255, 255, 255, 0.95);
    border-top: 1px solid #ced4da;
    display: flex;
    flex-direction: column;
    gap: 6px;
    z-index: 3;
}

.options-title-mock {
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--text-secondary);
    margin-bottom: 2px;
}

.option-btn {
    text-align: right;
    direction: rtl;
    background: #f8fafc;
    color: #334155;
    border: 1px solid #cbd5e1;
    padding: 8px 12px;
    border-radius: 18px;
    font-size: 0.8rem;
    cursor: pointer;
    line-height: 1.4;
    transition: all 0.2s ease;
    font-family: var(--font-ar);
    width: 100%;
}

.option-btn:hover:not(:disabled) {
    background: #e2f0fd;
    border-color: #0084ff;
    color: #0c4f8a;
}

.option-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.option-btn.selected-correct {
    background: #d1fae5;
    border-color: #10b981;
    color: #065f46;
}

.option-btn.selected-incorrect {
    background: #fee2e2;
    border-color: #ef4444;
    color: #991b1b;
}

/* Bouncing typing indicator */
.typing-indicator-wrapper {
    align-self: flex-start;
    z-index: 2;
    margin-bottom: 8px;
}

.typing-bubble {
    background: #ffffff;
    padding: 8px 14px;
    border-radius: 12px;
    border-top-left-radius: 0;
    display: flex;
    align-items: center;
    gap: 4px;
    box-shadow: 0 1px 2px rgba(0,0,0,0.15);
}

.typing-bubble .dot {
    width: 6px;
    height: 6px;
    background: #94a3b8;
    border-radius: 50%;
    animation: bounce 1.3s infinite ease-in-out;
}

.typing-bubble .dot:nth-child(2) {
    animation-delay: 0.15s;
}

.typing-bubble .dot:nth-child(3) {
    animation-delay: 0.3s;
}

@keyframes bounce {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-4px); }
}

/* Chat Footer Mock */
.chat-footer-mock {
    height: 46px;
    background: #f0f2f5;
    border-top: 1px solid #e1e1e1;
    display: flex;
    align-items: center;
    padding: 0 12px;
    gap: 12px;
    z-index: 2;
    color: #54656f;
    user-select: none;
}

.chat-footer-mock i {
    font-size: 1.1rem;
    opacity: 0.6;
}

.footer-input-mock {
    flex: 1;
    height: 30px;
    background: #ffffff;
    border: 1px solid #e1e1e1;
    border-radius: 16px;
    padding: 0 12px;
    display: flex;
    align-items: center;
    font-size: 0.8rem;
    color: #adb5bd;
}

.btn-send-mock {
    background: #0084ff;
    color: #ffffff;
    border: none;
    padding: 4px 12px;
    border-radius: 12px;
    font-size: 0.75rem;
    font-family: var(--font-ar);
    font-weight: 700;
    opacity: 0.6;
}

/* Coach Floating Feedback Card */
.coach-feedback-floating {
    position: absolute;
    bottom: 16px;
    left: 412px; /* placed next to chat (380 width + 16 + 16 gap) */
    width: 320px;
    background: #ffffff;
    border: 1px solid #dee2e6;
    border-radius: 12px;
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.12);
    overflow: hidden;
    z-index: 10;
    display: flex;
    flex-direction: column;
}

.coach-feedback-header {
    height: 40px;
    background: #f8f9fa;
    border-bottom: 1px solid #dee2e6;
    padding: 0 16px;
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 700;
    font-size: 0.85rem;
    color: #495057;
}

.coach-feedback-header i {
    color: #eab308;
}

.coach-feedback-body {
    padding: 16px;
    font-size: 0.85rem;
    line-height: 1.5;
    color: #334155;
}

/* Floating Stats in Simulator */
.simulator-stats-widget {
    position: absolute;
    top: 96px;
    left: 16px;
    background: rgba(255, 255, 255, 0.95);
    border: 1px solid #dee2e6;
    border-radius: 12px;
    padding: 12px 16px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.08);
    display: flex;
    align-items: center;
    gap: 16px;
    z-index: 10;
}

.simulator-stats-widget .stat-item {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.85rem;
}

.simulator-stats-widget .stat-item .label {
    font-weight: 700;
    color: #495057;
}

.simulator-stats-widget .stat-item .value {
    font-family: var(--font-en);
    font-weight: 800;
}

.next-question-btn {
    padding: 6px 12px;
    font-size: 0.8rem;
    border-radius: 8px;
}

/* Buttons System */
.btn {
    font-family: var(--font-ar);
    padding: 10px 24px;
    border-radius: 10px;
    border: none;
    font-weight: 700;
    font-size: 0.9rem;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: var(--transition-bounce);
    outline: none;
}

.btn-primary {
    background: var(--primary);
    color: #ffffff;
    box-shadow: 0 4px 12px var(--primary-glow);
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 18px var(--primary-glow);
    filter: brightness(1.1);
}

.btn-secondary {
    background: #e2e8f0;
    color: #334155;
    border: 1px solid #cbd5e1;
}

.btn-secondary:hover:not(:disabled) {
    background: #cbd5e1;
    transform: translateY(-2px);
}

.btn-secondary:disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

.btn-rainbow {
    background: var(--primary);
    color: #ffffff;
    box-shadow: 0 4px 12px var(--primary-glow);
}

.btn-rainbow:hover {
    transform: translateY(-3px);
    filter: brightness(1.1);
}

/* ===========================
   PREMIUM LOGIN SCREEN
   =========================== */
.login-screen-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: linear-gradient(135deg, #040d1e 0%, #081428 30%, #0a1d3a 60%, #050e20 100%);
    z-index: 2000;
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 20px;
    box-sizing: border-box;
    overflow: hidden;
}

/* Animated background particles/blobs */
.login-screen-overlay::before {
    content: '';
    position: absolute;
    top: -100px;
    left: -100px;
    width: 500px;
    height: 500px;
    background: radial-gradient(circle, rgba(0,181,226,0.12) 0%, transparent 65%);
    border-radius: 50%;
    animation: floatBlob1 10s ease-in-out infinite;
    pointer-events: none;
}

.login-screen-overlay::after {
    content: '';
    position: absolute;
    bottom: -120px;
    right: -80px;
    width: 450px;
    height: 450px;
    background: radial-gradient(circle, rgba(229,0,125,0.1) 0%, transparent 65%);
    border-radius: 50%;
    animation: floatBlob2 12s ease-in-out infinite;
    pointer-events: none;
}

@keyframes floatBlob1 {
    0%, 100% { transform: translate(0, 0) scale(1); }
    50% { transform: translate(50px, 80px) scale(1.2); }
}

@keyframes floatBlob2 {
    0%, 100% { transform: translate(0, 0) scale(1); }
    50% { transform: translate(-60px, -50px) scale(1.15); }
}

.login-screen-overlay.hidden {
    display: none !important;
}

/* ============================================
   LOGIN BOX - Clean Centered Card Design
   ============================================ */

/* Centered single-column login box */
.login-box-centered {
    width: 100%;
    max-width: 480px;
    background: transparent;
    border: none;
    border-radius: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0;
    box-shadow: none;
    min-height: auto;
    animation: zoomInLogin 0.5s cubic-bezier(0.34, 1.56, 0.64, 1);
}

/* Logo section on top (dark/transparent) */
.login-logo-section {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 12px;
    padding: 0 0 32px 0;
}

.login-tagline {
    font-size: 0.85rem;
    font-weight: 700;
    color: rgba(255,255,255,0.7);
    letter-spacing: 0.12em;
    text-transform: uppercase;
    margin: 0;
    text-shadow: 0 2px 10px rgba(0,181,226,0.3);
}

/* Form card (white) */
.login-form-section {
    width: 100%;
    background: #ffffff;
    border-radius: 24px;
    padding: 38px 40px 32px;
    display: flex;
    flex-direction: column;
    gap: 20px;
    box-shadow: 0 35px 90px rgba(0,0,0,0.65), 0 0 0 1px rgba(255,255,255,0.12);
    position: relative;
    overflow: hidden;
    direction: ltr;
    text-align: left;
}

/* Rainbow bar at top of form card */
.login-rainbow-bar {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, #E5007D 0%, #00B5E2 40%, #84BD00 70%, #E5007D 100%);
    background-size: 200% auto;
    animation: rainbowShift 4s linear infinite;
}

@keyframes rainbowShift {
    0% { background-position: 0% center; }
    100% { background-position: 200% center; }
}

/* Right form panel - kept for legacy references */
.login-right-panel {
    flex: 0.9;
    background: rgba(255,255,255,0.96);
    padding: 50px 45px;
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 24px;
    position: relative;
}

.login-right-panel::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 5px;
    background: var(--zain-gradient-horizontal);
    background-size: 300% 100%;
    animation: zainShift 6s linear infinite;
}

.login-header {
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    padding-top: 4px;
}

.login-header h2 {
    font-size: 1.6rem;
    font-weight: 800;
    color: var(--primary);
    letter-spacing: -0.5px;
    line-height: 1.2;
    margin: 0;
}

.login-header p {
    font-size: 0.88rem;
    color: #64748b;
    font-weight: 500;
    line-height: 1.4;
    margin: 0;
}

.login-divider {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: -8px 0;
}

.login-divider::before,
.login-divider::after {
    content: '';
    flex: 1;
    height: 1px;
    background: #e2e8f0;
}

.login-divider span {
    font-size: 0.75rem;
    color: #94a3b8;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1px;
}

.input-with-icon {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
}

.input-with-icon > i.fa-solid,
.input-with-icon > i.fa-regular {
    position: absolute;
    left: 15px;
    right: auto;
    color: #94a3b8;
    font-size: 1.05rem;
    transition: all 0.25s ease;
    pointer-events: none;
    z-index: 2;
}

.input-with-icon input {
    width: 100%;
    background: #f8fafc;
    border: 1.5px solid #e2e8f0;
    border-radius: 14px;
    color: #0f172a;
    padding: 13px 44px 13px 44px;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    font-size: 0.95rem;
    font-weight: 500;
    outline: none;
    transition: all 0.25s ease;
    text-align: left;
    direction: ltr;
    box-shadow: inset 0 2px 4px rgba(0,0,0,0.02);
}

.input-with-icon input::placeholder {
    color: #94a3b8;
    font-weight: 400;
    text-align: left;
    direction: ltr;
}

.input-with-icon input:focus {
    border-color: #00B5E2;
    background: #ffffff;
    box-shadow: 0 0 0 4px rgba(0, 181, 226, 0.15), inset 0 1px 2px rgba(0,0,0,0.02);
}

.input-with-icon:focus-within > i.fa-solid,
.input-with-icon:focus-within > i.fa-regular {
    color: #00B5E2;
}

#toggle-login-password {
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    background: transparent;
    border: none;
    color: #94a3b8;
    cursor: pointer;
    padding: 7px;
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.95rem;
    z-index: 3;
    transition: color 0.2s ease, background-color 0.2s ease;
}

#toggle-login-password:hover {
    color: #0c4f8a;
    background-color: rgba(0, 181, 226, 0.08);
}

.error-msg {
    color: #dc2626;
    font-size: 0.84rem;
    font-weight: 700;
    text-align: center;
    background: #fef2f2;
    border: 1px solid #fecaca;
    padding: 10px 14px;
    border-radius: 10px;
    animation: shake 0.4s ease;
}

@keyframes shake {
    0%, 100% { transform: translateX(0); }
    25% { transform: translateX(-8px); }
    75% { transform: translateX(8px); }
}

.btn-login {
    width: 100%;
    background: linear-gradient(135deg, #0c4f8a 0%, #1a6db5 50%, #00B5E2 100%);
    background-size: 200% auto;
    border: none;
    border-radius: 14px;
    color: #ffffff;
    padding: 15px 20px;
    font-size: 1rem;
    font-weight: 700;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    box-shadow: 0 8px 24px rgba(12, 79, 138, 0.35);
    transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
    letter-spacing: 0.3px;
}

.btn-login:hover {
    background-position: right center;
    transform: translateY(-2px);
    box-shadow: 0 12px 30px rgba(0, 181, 226, 0.4);
}

.btn-login:hover i {
    transform: translateX(4px);
}

.btn-login i {
    transition: transform 0.25s ease;
}

.login-field-label {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.85rem;
    font-weight: 700;
    color: #334155;
    margin-bottom: 8px;
    direction: ltr;
    text-align: left;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

.login-field-label .sub-label-hint {
    font-size: 0.72rem;
    font-weight: 600;
    color: #0284c7;
    background: #e0f2fe;
    padding: 3px 10px;
    border-radius: 6px;
    letter-spacing: 0.02em;
}

.login-input-wrap {
    position: relative !important;
    display: block !important;
    width: 100% !important;
}

.login-input-wrap .input-icon-start,
.login-input-wrap .input-icon-left {
    position: absolute !important;
    left: 18px !important;
    top: 50% !important;
    transform: translateY(-50%) !important;
    color: #94a3b8 !important;
    font-size: 1.1rem !important;
    transition: color 0.25s ease !important;
    pointer-events: none !important;
    z-index: 4 !important;
}

.login-input-wrap input {
    width: 100% !important;
    background: #f8fafc !important;
    border: 2px solid #e2e8f0 !important;
    border-radius: 14px !important;
    color: #0f1b2d !important;
    padding: 14px 50px 14px 54px !important;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif !important;
    font-size: 0.95rem !important;
    font-weight: 600 !important;
    outline: none !important;
    transition: all 0.25s cubic-bezier(0.16, 1, 0.3, 1) !important;
    text-align: left !important;
    direction: ltr !important;
    box-shadow: inset 0 2px 4px rgba(0,0,0,0.02) !important;
    box-sizing: border-box !important;
    position: relative !important;
    z-index: 1 !important;
}

.login-input-wrap input:focus {
    border-color: #00B5E2 !important;
    background: #ffffff !important;
    box-shadow: 0 0 0 4px rgba(0, 181, 226, 0.15), inset 0 1px 2px rgba(0,0,0,0.02) !important;
}

.login-input-wrap input:focus ~ .input-icon-start,
.login-input-wrap input:focus ~ .input-icon-left {
    color: #00B5E2 !important;
}

.btn-toggle-pass {
    position: absolute !important;
    right: 12px !important;
    top: 50% !important;
    transform: translateY(-50%) !important;
    background: transparent !important;
    border: none !important;
    color: #64748b !important;
    font-size: 1.15rem !important;
    cursor: pointer !important;
    padding: 0 !important;
    width: 36px !important;
    height: 36px !important;
    border-radius: 8px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: all 0.2s ease !important;
    z-index: 10 !important;
    pointer-events: auto !important;
}

.btn-toggle-pass:hover {
    color: #00B5E2 !important;
    background: #e2e8f0 !important;
}

.btn-toggle-pass:active {
    transform: translateY(-50%) scale(0.92) !important;
}

.btn-toggle-pass i {
    pointer-events: none !important;
}

.login-options-row {
    display: flex;
    align-items: center;
    justify-content: flex-start;
    margin: -2px 0 6px 0;
    direction: ltr;
    text-align: left;
}

.remember-me-checkbox {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    font-size: 0.86rem;
    font-weight: 500;
    color: #475569;
    direction: ltr;
    text-align: left;
    user-select: none;
    transition: color 0.2s ease;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

.remember-me-checkbox:hover {
    color: #0f172a;
}

.remember-me-checkbox input[type="checkbox"] {
    display: none;
}

.remember-me-checkbox .custom-check {
    width: 20px;
    height: 20px;
    border-radius: 6px;
    border: 2px solid #cbd5e1;
    background: #f8fafc;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: all 0.25s cubic-bezier(0.16, 1, 0.3, 1);
    color: #ffffff;
    font-size: 0.7rem;
}

.remember-me-checkbox input[type="checkbox"]:checked ~ .custom-check {
    background: linear-gradient(135deg, #0c4f8a 0%, #00B5E2 100%);
    border-color: #00B5E2;
    box-shadow: 0 2px 8px rgba(0, 181, 226, 0.35);
}

.remember-me-checkbox .custom-check i {
    opacity: 0;
    transform: scale(0.5);
    transition: all 0.2s ease;
}

.remember-me-checkbox input[type="checkbox"]:checked ~ .custom-check i {
    opacity: 1;
    transform: scale(1);
}

.btn-login:active {
    transform: translateY(0);
    box-shadow: 0 4px 12px rgba(12, 79, 138, 0.3);
}

/* Admin panel tab styles */
.admin-tab-container-page {
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    background: #ffffff;
}

.admin-tabs-nav {
    display: flex;
    border-bottom: 1px solid var(--border-color);
    background: #f1f5f9;
    padding: 0 16px;
}

.admin-tab-btn {
    background: transparent;
    border: none;
    color: #475569;
    padding: 12px 20px;
    font-family: var(--font-ar);
    font-weight: 700;
    font-size: 0.85rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    position: relative;
    transition: var(--transition-smooth);
}

.admin-tab-btn:hover {
    color: var(--primary);
}

.admin-tab-btn.active {
    color: var(--primary);
}

.admin-tab-btn.active::after {
    content: '';
    position: absolute;
    bottom: -1px;
    left: 0;
    width: 100%;
    height: 3px;
    background: var(--primary);
}

.admin-tab-content {
    display: none;
    flex: 1;
    overflow-y: auto;
}

.admin-tab-content.active {
    display: flex;
    flex-direction: column;
}

/* Admin Modal Body (Grid Sidebar + Form) */
.admin-modal-body {
    flex: 1;
    display: grid;
    grid-template-columns: 280px 1fr;
    overflow: hidden;
}

.admin-sidebar {
    border-left: 1px solid var(--border-color);
    background: #f8fafc;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.sidebar-header {
    padding: 16px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
}

.sidebar-header h3 {
    font-size: 0.9rem;
    font-weight: 700;
}

.btn-add-scenario {
    background: rgba(12, 79, 138, 0.1);
    border: 1px solid rgba(12, 79, 138, 0.25);
    color: var(--primary);
    padding: 4px 10px;
    border-radius: 6px;
    font-family: var(--font-ar);
    font-size: 0.75rem;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 4px;
}

.btn-add-scenario:hover {
    background: var(--primary);
    color: #ffffff;
}

.admin-scenarios-list {
    flex: 1;
    list-style: none;
    overflow-y: auto;
    padding: 8px;
}

.admin-scenarios-list li {
    padding: 10px 12px;
    border-radius: 8px;
    border: 1px solid transparent;
    cursor: pointer;
    margin-bottom: 6px;
    display: flex;
    flex-direction: column;
    gap: 2px;
    background: #ffffff;
    box-shadow: 0 1px 2px rgba(0,0,0,0.02);
}

.admin-scenarios-list li:hover {
    background: #f1f5f9;
}

.admin-scenarios-list li.active {
    background: rgba(12, 79, 138, 0.05);
    border-color: rgba(12, 79, 138, 0.2);
}

.li-title {
    font-weight: 700;
    font-size: 0.85rem;
}

.li-desc {
    font-size: 0.75rem;
    color: #64748b;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Form Editing scenarios */
.admin-form-area {
    padding: 20px;
    overflow-y: auto;
    background: #ffffff;
    display: flex;
    flex-direction: column;
}

.no-selection-message {
    flex: 1;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    gap: 12px;
    color: #64748b;
    font-size: 0.95rem;
}

.no-selection-message i {
    font-size: 2.5rem;
    color: #cbd5e1;
}

#scenario-edit-form {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.form-row-double {
    display: grid;
    grid-template-columns: 1fr 2fr;
    gap: 16px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.form-group label {
    font-size: 0.8rem;
    font-weight: 700;
    color: #475569;
}

.form-group input[type="text"], .form-group textarea {
    background: #f8fafc;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    color: #1e293b;
    padding: 8px 12px;
    font-family: var(--font-ar);
    font-size: 0.85rem;
    outline: none;
}

.form-group input[type="text"]:focus, .form-group textarea:focus {
    border-color: var(--primary);
    background: #ffffff;
}

.form-group textarea {
    resize: vertical;
    min-height: 50px;
}

.options-edit-section {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.options-edit-section h3 {
    font-size: 0.9rem;
    font-weight: 700;
    border-bottom: 1px dashed #e2e8f0;
    padding-bottom: 6px;
    color: var(--primary);
}

.option-edit-card {
    background: #f8fafc;
    border: 1px solid #cbd5e1;
    border-radius: 10px;
    padding: 12px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.option-edit-card.has-correct-selected {
    border-color: rgba(46, 125, 50, 0.3);
    background: rgba(46, 125, 50, 0.01);
}

.option-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px dashed #cbd5e1;
    padding-bottom: 6px;
}

.option-number-label {
    font-size: 0.8rem;
    font-weight: 700;
    color: #64748b;
}

.radio-label {
    display: flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 700;
}

.radio-label input[type="radio"] {
    accent-color: var(--success);
    width: 14px;
    height: 14px;
}

.form-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-top: 1px solid #cbd5e1;
    padding-top: 16px;
    margin-top: 8px;
}

.btn-save-scenario {
    background: var(--success);
    color: #ffffff;
}

.btn-delete-scenario {
    background: rgba(198, 40, 40, 0.05);
    border: 1px solid rgba(198, 40, 40, 0.15);
    color: var(--error);
}

.btn-delete-scenario:hover {
    background: var(--error);
    color: #ffffff;
}

/* Footer of scenarios panel */
.admin-modal-footer {
    height: 70px;
    border-top: 1px solid var(--border-color);
    padding: 0 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #f8fafc;
}

.footer-info {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 0.75rem;
    color: #475569;
}

.footer-info i {
    color: #d97706;
}

.footer-buttons {
    display: flex;
    gap: 10px;
}

/* Assignments tab */
.admin-assignments-container {
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.assignment-controls {
    background: #f8fafc;
    border: 1px solid var(--border-color);
    padding: 20px;
    border-radius: 12px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.assignment-title-block h3 {
    font-size: 1.05rem;
    font-weight: 800;
}

.assignment-title-block p {
    font-size: 0.8rem;
    color: #64748b;
}

.assignment-actions-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.assignment-options-row {
    display: flex;
    gap: 20px;
}

.specific-users-list-wrapper {
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.list-search-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 16px;
    border-bottom: 1px dashed var(--border-color);
    padding-bottom: 12px;
}

.search-input-wrapper {
    position: relative;
    display: flex;
    align-items: center;
    width: 260px;
}

.search-input-wrapper i {
    position: absolute;
    right: 10px;
    color: #94a3b8;
}

.search-input-wrapper input {
    width: 100%;
    background: #f8fafc;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    color: #1e293b;
    padding: 6px 32px 6px 10px;
    font-family: var(--font-ar);
    font-size: 0.8rem;
    outline: none;
}

.list-select-actions {
    display: flex;
    gap: 8px;
}

.btn-sm {
    padding: 4px 10px;
    font-size: 0.75rem;
    border-radius: 6px;
}

.users-selection-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(360px, 1fr));
    gap: 15px;
    padding: 5px;
    max-height: 480px;
    overflow-y: auto;
}

.user-checkbox-card {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    padding: 16px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    cursor: pointer;
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.02);
    user-select: none;
    position: relative;
    overflow: hidden;
    min-height: 94px;
}

.user-checkbox-card:hover {
    background: #ffffff;
    border-color: var(--primary);
    box-shadow: 0 4px 12px rgba(255, 153, 0, 0.08);
    transform: translateY(-2px);
}

.user-checkbox-card.selected {
    border-color: var(--primary);
    background: linear-gradient(to right, rgba(255, 153, 0, 0.02), rgba(255, 153, 0, 0.05));
    box-shadow: 0 4px 12px rgba(255, 153, 0, 0.12);
}

.user-card-left {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}

.user-card-left input[type="checkbox"] {
    accent-color: var(--primary);
    width: 18px;
    height: 18px;
    cursor: pointer;
    flex-shrink: 0;
}

.user-card-avatar {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    color: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.95rem;
    box-shadow: inset 0 -2px 0 rgba(0,0,0,0.1);
    text-transform: uppercase;
    flex-shrink: 0;
}

.user-card-main {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 6px;
    min-width: 0;
    padding: 0 4px;
}

.user-card-main .user-name {
    font-size: 0.92rem;
    font-weight: 700;
    color: var(--text-primary);
    white-space: normal;
    text-align: left;
    word-break: break-word;
    line-height: 1.3;
    margin: 0;
}

.user-sub-row {
    display: flex;
    align-items: center;
    gap: 6px;
}

.user-id-badge {
    background: #f1f5f9;
    color: #475569;
    font-size: 0.72rem;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 6px;
    font-family: var(--font-en);
}

.user-role-badge {
    background: #eff6ff;
    color: #1e40af;
    font-size: 0.72rem;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 6px;
}

.user-assignment-badges {
    display: flex;
    flex-wrap: wrap;
    gap: 4px;
    margin-top: 2px;
}

.status-badge {
    font-size: 0.68rem;
    font-weight: 700;
    padding: 1px 6px;
    border-radius: 4px;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.badge-simulator {
    background: #fffbeb;
    color: #b45309;
    border: 1px solid #fef3c7;
}

.badge-ai {
    background: #f0fdf4;
    color: #166534;
    border: 1px solid #dcfce7;
}

.user-card-right {
    display: flex;
    flex-direction: column;
    gap: 6px;
    align-items: flex-end;
    flex-shrink: 0;
    width: 155px;
}

.user-email-input-group {
    position: relative;
    display: flex;
    align-items: center;
}

.user-email-input-group i {
    position: absolute;
    left: 8px;
    color: #94a3b8;
    font-size: 0.8rem;
}

.user-email-field {
    width: 155px;
    padding: 6px 6px 6px 24px;
    font-size: 0.75rem;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    outline: none;
    transition: all 0.2s;
    font-family: var(--font-en);
}

.user-email-field:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 2px rgba(255, 153, 0, 0.15);
}

.btn-send-invite-card {
    background: linear-gradient(135deg, #ff9900 0%, #ff6600 100%);
    color: #ffffff;
    border: none;
    padding: 5px 12px;
    border-radius: 6px;
    font-size: 0.72rem;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 4px;
    transition: all 0.2s;
    box-shadow: 0 2px 4px rgba(255, 102, 0, 0.15);
}

.btn-send-invite-card:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 8px rgba(255, 102, 0, 0.25);
}

.btn-send-invite-card:active {
    transform: translateY(0);
}

/* Results panel */
.admin-results-container {
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.results-header-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 12px;
}

.results-title-block h3 {
    font-size: 1.05rem;
    font-weight: 800;
}

.results-title-block p {
    font-size: 0.8rem;
    color: #64748b;
}

.results-table-wrapper {
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: 12px;
    overflow: hidden;
}

.admin-results-table {
    width: 100%;
    border-collapse: collapse;
    text-align: right;
    font-size: 0.85rem;
}

.admin-results-table th {
    background: var(--primary);
    color: #ffffff;
    padding: 10px 16px;
    font-weight: 700;
}

.admin-results-table td {
    padding: 10px 16px;
    border-bottom: 1px solid var(--border-color);
}

.admin-results-table tr:last-child td {
    border-bottom: none;
}

.admin-results-table tr:hover td {
    background: #f8fafc;
}

.admin-results-table td:nth-child(1),
.admin-results-table td:nth-child(3),
.admin-results-table td:nth-child(4),
.admin-results-table td:nth-child(6) {
    font-family: var(--font-en);
}

/* Graduation screen styling */
.results-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(255, 255, 255, 0.98);
    display: flex;
    justify-content: center;
    align-items: flex-start;
    z-index: 100;
    padding: 40px 30px;
    overflow-y: auto;
}

.results-card {
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: 16px;
    padding: 30px;
    text-align: center;
    width: 100%;
    max-width: 550px;
    box-shadow: 0 10px 30px rgba(0,0,0,0.05);
}

.success-icon-wrapper {
    width: 80px;
    height: 80px;
    border-radius: 50%;
    background: rgba(46, 125, 50, 0.1);
    color: var(--success);
    display: flex;
    justify-content: center;
    align-items: center;
    margin: 0 auto 20px auto;
    font-size: 2.5rem;
}

.result-title {
    font-size: 1.8rem;
    font-weight: 800;
    margin-bottom: 12px;
    color: var(--primary);
}

.result-desc {
    font-size: 0.9rem;
    color: var(--text-secondary);
    margin-bottom: 24px;
    line-height: 1.6;
}

.result-stats-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}

.res-stat {
    background: #f8fafc;
    border: 1px solid var(--border-color);
    padding: 12px;
    border-radius: 12px;
}

.res-label {
    display: block;
    font-size: 0.7rem;
    color: var(--text-muted);
    font-weight: 700;
    margin-bottom: 4px;
}

.res-val {
    font-size: 1.15rem;
    font-weight: 800;
    font-family: var(--font-en);
}

.restart-training-btn-final {
    padding: 12px 28px;
    font-size: 0.95rem;
}

.text-gradient {
    color: var(--primary);
}

.text-green {
    color: #10b981;
}

.text-red {
    color: #ef4444;
}

.hidden {
    display: none !important;
}

/* Responsive */
@media (max-width: 1024px) {
    .app-container {
        height: auto;
        min-height: 100vh;
        width: 100%;
        border-radius: 0;
        border: none;
    }
    
    .comparison-container {
        grid-template-columns: 1fr;
    }
    
    .split-rules-grid {
        grid-template-columns: 1fr;
    }
    
    .floating-chat-window {
        width: calc(100% - 32px);
        left: 16px;
        bottom: 16px;
        height: 480px;
    }
    
    .coach-feedback-floating {
        width: calc(100% - 32px);
        left: 16px;
        bottom: 550px;
    }
    
    .table-headers-mock {
        grid-template-columns: 1fr 1fr;
    }
    
    .table-headers-mock span:nth-child(n+3) {
        display: none;
    }
}


/* ============================================================
   🤖 AI AGENT TAB — الأيجنت الذكي
   ============================================================ */

/* --- الحاوية الرئيسية --- */
.ai-agent-wrapper {
    display: flex;
    flex-direction: column;
    width: 100%;
    height: 100%;
    position: relative;
    overflow: hidden;
}

/* ─── شاشة البداية ─── */
.ai-start-screen {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    height: 100%;
    padding: 30px 20px;
    background: linear-gradient(145deg, #f0f4ff 0%, #e8f0fe 100%);
    animation: fadeIn 0.4s ease;
}

.ai-start-card {
    background: var(--bg-card);
    border-radius: 24px;
    padding: 40px 48px;
    max-width: 560px;
    width: 100%;
    text-align: center;
    box-shadow: 0 20px 60px rgba(12, 79, 138, 0.12), 0 4px 16px rgba(0,0,0,0.06);
    border: 1px solid rgba(12, 79, 138, 0.1);
}

.ai-start-icon-ring {
    width: 88px;
    height: 88px;
    border-radius: 50%;
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
    font-size: 2.2rem;
    color: #fff;
    box-shadow: 0 8px 24px rgba(12, 79, 138, 0.35);
    animation: pulse-ring 2.5s ease-in-out infinite;
}

@keyframes pulse-ring {
    0%, 100% { box-shadow: 0 8px 24px rgba(12, 79, 138, 0.35); transform: scale(1); }
    50% { box-shadow: 0 12px 32px rgba(12, 79, 138, 0.5); transform: scale(1.04); }
}

.ai-start-title {
    font-size: 1.7rem;
    font-weight: 800;
    color: var(--text-primary);
    margin-bottom: 10px;
}

.ai-badge-gemini {
    display: inline-block;
    background: linear-gradient(135deg, #4285f4, #0f9d58, #f4b400, #db4437);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    font-size: 1rem;
    font-weight: 700;
    padding: 2px 8px;
    border: 1.5px solid #4285f4;
    border-radius: 6px;
    -webkit-text-fill-color: unset;
    color: #4285f4;
    vertical-align: middle;
    margin-right: 6px;
}

.ai-start-subtitle {
    color: var(--text-secondary);
    font-size: 0.95rem;
    line-height: 1.6;
    margin-bottom: 28px;
}

.ai-start-features {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    margin-bottom: 28px;
}

.ai-feature-item {
    display: flex;
    align-items: center;
    gap: 8px;
    background: #f0f7ff;
    border: 1px solid #d0e4f7;
    border-radius: 10px;
    padding: 10px 14px;
    font-size: 0.85rem;
    color: var(--primary);
    font-weight: 600;
}

.ai-feature-item i {
    font-size: 1rem;
    color: var(--cyan);
    flex-shrink: 0;
}

.ai-start-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 14px 36px;
    background: linear-gradient(135deg, #0c4f8a 0%, #00B5E2 100%);
    color: #fff;
    border: none;
    border-radius: 50px;
    font-family: var(--font-ar);
    font-size: 1.05rem;
    font-weight: 700;
    cursor: pointer;
    transition: var(--transition-bounce);
    box-shadow: 0 6px 20px rgba(12, 79, 138, 0.35);
}

.ai-start-btn:hover {
    transform: translateY(-2px) scale(1.02);
    box-shadow: 0 10px 28px rgba(12, 79, 138, 0.45);
}

/* ─── شريط التقدم ─── */
.ai-stats-bar {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 16px;
    background: var(--bg-card);
    border-bottom: 1px solid var(--border-color);
    flex-shrink: 0;
}

.ai-stats-left { flex-shrink: 0; }

.ai-stat-chip {
    display: flex;
    align-items: center;
    gap: 6px;
    background: #f0f7ff;
    border: 1px solid #d0e4f7;
    border-radius: 20px;
    padding: 5px 12px;
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--primary);
}

.ai-stat-chip i { color: var(--cyan); }

.ai-progress-track {
    flex: 1;
    height: 8px;
    background: #e5e7eb;
    border-radius: 4px;
    overflow: hidden;
}

.ai-progress-fill {
    height: 100%;
    background: linear-gradient(90deg, #0c4f8a, #00B5E2);
    border-radius: 4px;
    transition: width 0.6s cubic-bezier(0.16, 1, 0.3, 1);
}

.ai-stats-right { flex-shrink: 0; }

.ai-restart-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 6px 14px;
    background: transparent;
    border: 1.5px solid var(--border-color);
    border-radius: 8px;
    color: var(--text-secondary);
    font-family: var(--font-ar);
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition-smooth);
}

.ai-restart-btn:hover {
    border-color: var(--primary);
    color: var(--primary);
    background: var(--primary-glow);
}

/* ─── منطقة المحادثة ─── */
.ai-chat-area {
    display: flex;
    flex-direction: column;
    flex: 1;
    min-height: 0;
    overflow: hidden;
}

.ai-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px 16px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    scroll-behavior: smooth;
}

.ai-chat-messages::-webkit-scrollbar { width: 5px; }
.ai-chat-messages::-webkit-scrollbar-track { background: transparent; }
.ai-chat-messages::-webkit-scrollbar-thumb { background: #d1d5db; border-radius: 4px; }

/* ─── رسائل المحادثة ─── */
.ai-msg-row {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    animation: msgSlideIn 0.35s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes msgSlideIn {
    from { opacity: 0; transform: translateY(12px); }
    to { opacity: 1; transform: translateY(0); }
}

.agent-row { flex-direction: row; }
.employee-row { flex-direction: row-reverse; }

.ai-avatar-icon {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
    flex-shrink: 0;
    margin-top: 2px;
}

.agent-avatar-icon {
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    color: #fff;
    box-shadow: 0 3px 10px rgba(12, 79, 138, 0.3);
}

.employee-avatar-icon {
    background: linear-gradient(135deg, #475569, #64748b);
    color: #fff;
}

.ai-msg-content {
    display: flex;
    flex-direction: column;
    gap: 8px;
    max-width: calc(100% - 54px);
}

/* ─── فقاعات الرسائل ─── */
.ai-bubble {
    padding: 12px 16px;
    border-radius: 16px;
    font-size: 0.92rem;
    line-height: 1.65;
    word-break: break-word;
}

.agent-bubble {
    background: #f0f7ff;
    border: 1px solid #d0e4f7;
    color: var(--text-primary);
    border-radius: 4px 16px 16px 16px;
}

.employee-bubble {
    background: linear-gradient(135deg, #0c4f8a, #1a6bba);
    color: #fff;
    border-radius: 16px 4px 16px 16px;
    align-self: flex-end;
    box-shadow: 0 3px 12px rgba(12, 79, 138, 0.25);
}

/* ─── بطاقة التقييم ─── */
.ai-eval-card {
    background: linear-gradient(135deg, #fffbeb, #fef3c7);
    border: 1.5px solid #fcd34d;
    border-radius: 12px;
    padding: 14px 16px;
    font-size: 0.88rem;
    line-height: 1.7;
    color: var(--text-primary);
    box-shadow: 0 3px 12px rgba(217, 119, 6, 0.1);
}

.ai-eval-card strong { color: #92400e; }

/* ─── مؤشر الكتابة ─── */
.ai-typing-indicator {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 16px;
    flex-shrink: 0;
}

.ai-typing-dots {
    display: flex;
    align-items: center;
    gap: 5px;
    background: #f0f7ff;
    border: 1px solid #d0e4f7;
    border-radius: 20px;
    padding: 8px 14px;
}

.ai-typing-dots span {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--cyan);
    animation: typingBounce 1.2s ease-in-out infinite;
}

.ai-typing-dots span:nth-child(2) { animation-delay: 0.2s; }
.ai-typing-dots span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typingBounce {
    0%, 60%, 100% { transform: translateY(0); opacity: 0.5; }
    30% { transform: translateY(-6px); opacity: 1; }
}

/* ─── صف الإدخال ─── */
.ai-input-row {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    padding: 12px 16px;
    background: var(--bg-card);
    border-top: 1px solid var(--border-color);
    flex-shrink: 0;
}

.ai-input-textarea {
    flex: 1;
    resize: none;
    border: 1.5px solid var(--border-color);
    border-radius: 14px;
    padding: 11px 16px;
    font-family: var(--font-ar);
    font-size: 0.92rem;
    color: var(--text-primary);
    background: var(--bg-card);
    line-height: 1.5;
    transition: border-color 0.2s, box-shadow 0.2s;
    min-height: 48px;
    max-height: 120px;
    overflow-y: auto;
}

.ai-input-textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-glow);
}

.ai-input-textarea:disabled {
    background: #f9fafb;
    color: var(--text-muted);
    cursor: not-allowed;
}

.ai-send-btn {
    width: 46px;
    height: 46px;
    border-radius: 50%;
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    color: #fff;
    border: none;
    font-size: 1rem;
    cursor: pointer;
    transition: var(--transition-bounce);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    box-shadow: 0 4px 12px rgba(12, 79, 138, 0.3);
}

.ai-send-btn:hover:not(:disabled) {
    transform: scale(1.1);
    box-shadow: 0 6px 18px rgba(12, 79, 138, 0.45);
}

.ai-send-btn:disabled {
    background: #d1d5db;
    box-shadow: none;
    cursor: not-allowed;
}

/* ─── بنر الخطأ ─── */
.ai-error-banner {
    background: #fef2f2;
    border: 1px solid #fecaca;
    border-radius: 10px;
    padding: 12px 16px;
    color: var(--error);
    font-size: 0.88rem;
    text-align: center;
    margin: 0 16px;
    animation: msgSlideIn 0.3s ease;
}

/* ─── شاشة النتائج النهائية ─── */
.ai-final-overlay {
    position: absolute;
    inset: 0;
    background: rgba(12, 79, 138, 0.08);
    backdrop-filter: blur(8px);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10;
    padding: 20px;
    animation: fadeIn 0.4s ease;
}

.ai-final-card {
    background: var(--bg-card);
    border-radius: 24px;
    padding: 40px 44px;
    max-width: 480px;
    width: 100%;
    text-align: center;
    box-shadow: 0 24px 64px rgba(12, 79, 138, 0.18), 0 4px 16px rgba(0,0,0,0.08);
    animation: bounceIn 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

@keyframes bounceIn {
    from { opacity: 0; transform: scale(0.85); }
    to { opacity: 1; transform: scale(1); }
}

.ai-final-icon {
    font-size: 3.5rem;
    color: #f59e0b;
    margin-bottom: 16px;
    filter: drop-shadow(0 4px 12px rgba(245, 158, 11, 0.4));
}

.ai-final-title {
    font-size: 1.5rem;
    font-weight: 800;
    color: var(--text-primary);
    margin-bottom: 20px;
}

.ai-final-score-ring {
    width: 110px;
    height: 110px;
    border-radius: 50%;
    border: 5px solid #e5e7eb;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
    position: relative;
    background: radial-gradient(circle, #f8fafc, #f0f4ff);
    box-shadow: 0 4px 20px rgba(0,0,0,0.08);
}

.ai-final-score-ring span {
    font-size: 1.8rem;
    font-weight: 800;
    color: var(--primary);
}

.ai-final-stats {
    display: flex;
    gap: 16px;
    justify-content: center;
    margin-bottom: 16px;
}

.ai-final-stat {
    background: #f0f7ff;
    border: 1px solid #d0e4f7;
    border-radius: 12px;
    padding: 12px 20px;
    flex: 1;
}

.ai-fstat-label {
    display: block;
    font-size: 0.75rem;
    color: var(--text-muted);
    margin-bottom: 4px;
    font-weight: 600;
}

.ai-fstat-val {
    display: block;
    font-size: 1.1rem;
    font-weight: 800;
    color: var(--primary);
}

.ai-final-notes {
    color: var(--text-secondary);
    font-size: 0.88rem;
    line-height: 1.6;
    margin-bottom: 24px;
    padding: 12px 16px;
    background: #f8fafc;
    border-radius: 10px;
    border-right: 3px solid var(--cyan);
}

.ai-restart-final-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 12px 32px;
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    color: #fff;
    border: none;
    border-radius: 50px;
    font-family: var(--font-ar);
    font-size: 0.95rem;
    font-weight: 700;
    cursor: pointer;
    transition: var(--transition-bounce);
    box-shadow: 0 5px 16px rgba(12, 79, 138, 0.3);
}

.ai-restart-final-btn:hover {
    transform: translateY(-2px) scale(1.02);
    box-shadow: 0 8px 24px rgba(12, 79, 138, 0.4);
}


/* ============================================================
   🔧 AI ADMIN SETTINGS — إعدادات الأيجنت في لوحة الأدمن
   ============================================================ */

.ai-admin-settings-container {
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 20px;
    max-height: 100%;
    overflow-y: auto;
}

.ai-settings-section {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 14px;
    padding: 20px 22px;
}

.ai-settings-section-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 10px;
}

.ai-settings-section-header i {
    font-size: 1.1rem;
    color: var(--primary);
    width: 24px;
    text-align: center;
}

.ai-settings-section-header h3 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--text-primary);
    flex: 1;
}

.ai-settings-hint {
    font-size: 0.83rem;
    color: var(--text-secondary);
    margin-bottom: 12px;
    line-height: 1.5;
}

.ai-settings-hint a {
    color: var(--primary);
    font-weight: 600;
    text-decoration: none;
}

.ai-settings-hint a:hover { text-decoration: underline; }

.ai-key-input-row {
    display: flex;
    gap: 8px;
    align-items: center;
}

.ai-settings-input {
    flex: 1;
    height: 40px;
    border: 1.5px solid var(--border-color);
    border-radius: 10px;
    padding: 0 14px;
    font-family: var(--font-en);
    font-size: 0.9rem;
    color: var(--text-primary);
    background: var(--bg-card);
    transition: border-color 0.2s, box-shadow 0.2s;
    direction: ltr;
}

.ai-settings-input:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-glow);
}

.ai-icon-btn {
    width: 40px;
    height: 40px;
    border-radius: 8px;
    border: 1.5px solid var(--border-color);
    background: var(--bg-card);
    color: var(--text-secondary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: var(--transition-smooth);
    flex-shrink: 0;
}

.ai-icon-btn:hover {
    border-color: var(--primary);
    color: var(--primary);
    background: var(--primary-glow);
}

.ai-test-btn {
    display: flex;
    align-items: center;
    gap: 7px;
    padding: 0 16px;
    height: 40px;
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    color: #fff;
    border: none;
    border-radius: 10px;
    font-family: var(--font-ar);
    font-size: 0.85rem;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition-smooth);
    white-space: nowrap;
    flex-shrink: 0;
}

.ai-test-btn:hover:not(:disabled) { opacity: 0.9; transform: translateY(-1px); }
.ai-test-btn:disabled { opacity: 0.6; cursor: not-allowed; }

.api-test-result {
    margin-top: 8px;
    font-size: 0.85rem;
    font-weight: 600;
    min-height: 20px;
    padding: 0 2px;
}

.api-test-result.loading-result { color: var(--text-muted); }
.api-test-result.success-result { color: var(--success); }
.api-test-result.error-result { color: var(--error); }

.ai-settings-prompt-textarea {
    width: 100%;
    border: 1.5px solid var(--border-color);
    border-radius: 10px;
    padding: 12px 14px;
    font-family: var(--font-ar);
    font-size: 0.82rem;
    color: var(--text-primary);
    background: var(--bg-card);
    resize: vertical;
    line-height: 1.6;
    direction: rtl;
    transition: border-color 0.2s, box-shadow 0.2s;
}

.ai-settings-prompt-textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-glow);
}

.ai-settings-actions {
    display: flex;
    gap: 10px;
    justify-content: flex-end;
    margin-top: 12px;
}

/* ─── شارات التقدير في الجدول ─── */
.ai-grade-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 20px;
    font-size: 0.78rem;
    font-weight: 700;
    white-space: nowrap;
}

.badge-excellent { background: #dcfce7; color: #16a34a; border: 1px solid #bbf7d0; }
.badge-good { background: #fef9c3; color: #ca8a04; border: 1px solid #fde68a; }
.badge-needs-work { background: #fee2e2; color: #dc2626; border: 1px solid #fecaca; }

.no-data-cell {
    text-align: center;
    padding: 24px !important;
    color: var(--text-muted);
    font-size: 0.88rem;
}

/* ─── التوست ─── */
.ai-toast-popup {
    position: fixed;
    bottom: 28px;
    left: 50%;
    transform: translateX(-50%) translateY(80px);
    padding: 12px 24px;
    border-radius: 40px;
    font-family: var(--font-ar);
    font-size: 0.9rem;
    font-weight: 600;
    z-index: 9999;
    box-shadow: 0 8px 32px rgba(0,0,0,0.15);
    transition: transform 0.35s cubic-bezier(0.16, 1, 0.3, 1), opacity 0.35s;
    opacity: 0;
    pointer-events: none;
    white-space: nowrap;
}

.ai-toast-popup.visible {
    transform: translateX(-50%) translateY(0);
    opacity: 1;
}

.ai-toast-success { background: #16a34a; color: #fff; }
.ai-toast-error { background: #dc2626; color: #fff; }
.ai-toast-info { background: #0c4f8a; color: #fff; }

/* ─── الانيميشن العام ─── */
@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

/* ─── Multitask Grid Styles ─── */
.simulator-header-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 15px 24px;
    border-bottom: 1px solid var(--border-color);
    background: #ffffff;
    border-top-left-radius: 12px;
    border-top-right-radius: 12px;
}

.simulator-header-bar h2 {
    font-family: var(--font-en);
    font-weight: 700;
    font-size: 1.3rem;
    color: var(--text-primary);
    margin: 0;
}

.simulator-header-bar p {
    font-size: 0.85rem;
    color: var(--text-secondary);
    margin: 4px 0 0 0;
}

.multitask-chat-grid {
    display: flex;
    gap: 15px;
    padding: 15px;
    flex: 1;
    background: #f1f5f9;
    height: calc(100% - 75px);
    overflow-x: auto;
    overflow-y: hidden;
}

.chat-column {
    display: flex;
    flex-direction: column;
    height: 100%;
    flex: 0 0 420px;
    min-width: 0;
}

.column-meta-info {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: #e2e8f0;
    padding: 6px 12px;
    border-top-left-radius: 8px;
    border-top-right-radius: 8px;
    font-family: var(--font-en);
    font-size: 0.75rem;
    font-weight: 600;
    color: #475569;
    border: 1px solid #cbd5e1;
    border-bottom: none;
}

.column-meta-info .meta-channel {
    text-transform: uppercase;
    font-weight: 700;
    color: var(--primary);
}

.floating-chat-window.static-window {
    position: relative !important;
    bottom: auto !important;
    left: auto !important;
    width: 100% !important;
    height: 0 !important;
    min-height: 0 !important;
    flex: 1 1 0% !important;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.05) !important;
    border-radius: 0 !important;
    border-bottom-left-radius: 12px !important;
    border-bottom-right-radius: 12px !important;
    border: 1px solid #cbd5e1 !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
}

.live-footer {
    display: flex;
    align-items: center;
    background: #f0f2f5;
    border-top: 1px solid #e1e1e1;
    padding: 8px 12px;
    gap: 10px;
    z-index: 5;
}

.live-chat-input {
    flex: 1;
    height: 36px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 18px;
    padding: 8px 16px;
    font-size: 0.85rem;
    color: #334155;
    resize: none;
    font-family: var(--font-ar);
    outline: none;
    line-height: 1.3;
}

.live-send-btn {
    background: var(--primary) !important;
    color: #ffffff !important;
    border: none !important;
    padding: 6px 16px !important;
    border-radius: 18px !important;
    font-size: 0.8rem !important;
    font-family: var(--font-en) !important;
    font-weight: 700 !important;
    opacity: 1 !important;
    cursor: pointer !important;
    transition: all 0.2s ease;
}

.live-send-btn:hover {
    filter: brightness(1.1);
    transform: scale(1.05);
}

.status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
    margin-left: 6px;
}

.status-dot.online {
    background: #22c55e;
    box-shadow: 0 0 8px #22c55e;
}

.message p {
    margin: 0;
    font-family: var(--font-ar);
    direction: rtl;
    text-align: right;
}

/* Chat Header minimize pointer */
.chat-header {
    cursor: pointer;
    user-select: none;
}

/* Active focused window state */
.floating-chat-window.static-window.active-window {
    border: 1px solid var(--primary) !important;
    box-shadow: 0 10px 25px rgba(12, 79, 138, 0.15) !important;
}

/* Customer Profile Panel */
.profile-panel {
    position: absolute;
    top: 48px;
    left: 0;
    width: 100%;
    height: calc(100% - 48px);
    background: #ffffff;
    z-index: 20 !important;
    display: flex;
    flex-direction: column;
    padding: 20px 15px;
    font-family: var(--font-en);
    box-sizing: border-box;
}

.profile-panel.hidden {
    display: none !important;
}

.profile-form {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.profile-field {
    border-bottom: 1px solid #f1f5f9;
    padding-bottom: 10px;
}

.profile-field label {
    font-size: 0.75rem;
    font-weight: 700;
    color: #94a3b8;
    display: block;
    margin-bottom: 4px;
    text-transform: uppercase;
}

.profile-value {
    font-size: 0.9rem;
    color: #1e293b;
    font-weight: 600;
    display: flex;
    align-items: center;
}

.btn-create-new {
    background: none;
    border: none;
    color: var(--primary);
    font-size: 0.85rem;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 0;
    margin-top: 10px;
}

.btn-create-new:hover {
    text-decoration: underline;
}


/* Exact Reference Disposition Form & Overlays */
.disposition-panel {
    position: absolute;
    top: 48px;
    left: 0;
    width: 100%;
    height: calc(100% - 48px);
    background: #ffffff;
    z-index: 25 !important;
    display: flex;
    flex-direction: column;
    padding: 16px 18px;
    font-family: var(--font-en);
    box-sizing: border-box;
    direction: ltr;
    text-align: left;
}

.disposition-panel.hidden {
    display: none !important;
}

.disposition-form {
    display: flex;
    flex-direction: column;
    height: 100%;
    overflow-y: auto;
}

.disp-field-block {
    position: relative;
    margin-bottom: 12px;
}

.disp-field-label {
    font-size: 0.85rem;
    font-weight: 700;
    color: #475569;
    margin-bottom: 4px;
    display: block;
}

.disp-custom-select {
    display: flex;
    align-items: center;
    justify-content: space-between;
    cursor: pointer;
    padding: 4px 0 8px 0;
    font-size: 0.95rem;
    color: #64748b;
    border-bottom: 1px solid transparent;
    user-select: none;
}

.disp-custom-select.has-value {
    color: #0f172a;
    font-weight: 600;
}

.disp-custom-select .disp-chevron {
    font-size: 0.8rem;
    color: #64748b;
    transition: transform 0.2s ease;
}

.disp-field-block.open .disp-chevron {
    transform: rotate(180deg);
}

.disp-dropdown-popup {
    position: absolute;
    top: 100%;
    left: 0;
    width: 100%;
    max-height: 250px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    box-shadow: 0 12px 30px rgba(0, 0, 0, 0.18);
    z-index: 1000;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.disp-dropdown-popup.hidden {
    display: none !important;
}

.disp-dropdown-search-wrap {
    padding: 8px 10px;
    background: #ffffff;
    border-bottom: 1px solid #f1f5f9;
}

.disp-dropdown-search-input {
    width: 100%;
    height: 34px;
    border: 1px solid #cbd5e1;
    border-radius: 17px;
    padding: 0 12px;
    font-size: 0.88rem;
    color: #0f172a;
    outline: none;
    font-family: 'Inter', -apple-system, sans-serif !important;
    box-sizing: border-box;
}

.disp-dropdown-search-input:focus {
    border-color: var(--primary, #0c4f8a);
}

.disp-dropdown-list {
    overflow-y: auto;
    max-height: 190px;
    display: flex;
    flex-direction: column;
    padding: 4px 0;
}

.disp-dropdown-item {
    display: flex;
    align-items: center;
    height: 38px;
    min-height: 38px;
    line-height: 38px;
    padding: 0 14px;
    font-family: 'Inter', -apple-system, sans-serif !important;
    font-size: 0.88rem !important;
    color: #1e293b !important;
    cursor: pointer;
    transition: background 0.15s;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    box-sizing: border-box;
}

.disp-dropdown-item:hover {
    background: #f1f5f9;
    color: #0f172a !important;
}

.disp-dropdown-item.selected {
    background: #e2e8f0;
    font-weight: 700;
    color: #0f172a !important;
}

.disp-dotted-divider {
    border-top: 1px dotted #cbd5e1;
    margin: 6px 0 10px 0;
}

.quick-dispositions-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 8px;
    margin-bottom: 12px;
}

.quick-disp-btn {
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    padding: 6px 8px;
    font-size: 0.78rem;
    color: #334155;
    cursor: pointer;
    text-align: center;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    transition: all 0.2s ease;
    font-family: var(--font-en);
}

.quick-disp-btn:hover, .quick-disp-btn.active {
    border-color: #22c55e;
    background: rgba(34, 197, 94, 0.08);
    color: #16a34a;
    font-weight: 700;
}

.ticket-status-row {
    display: flex;
    flex-direction: column;
    gap: 6px;
    margin-bottom: 14px;
}

.ticket-status-row .section-title {
    font-size: 0.85rem;
    font-weight: 700;
    color: #475569;
}

.ticket-pills {
    display: flex;
    gap: 8px;
}

.ticket-pill {
    background: #ffffff;
    border: 1px solid #22c55e;
    border-radius: 20px;
    padding: 4px 14px;
    font-size: 0.82rem;
    color: #16a34a;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-weight: 600;
}

.btn-link-tickets {
    background: #ffffff;
    border: 1px solid #cbd5e1;
    color: #64748b;
    border-radius: 20px;
    padding: 6px 14px;
    font-size: 0.82rem;
    cursor: default;
    text-align: center;
    width: 100%;
    margin-top: 4px;
    font-family: var(--font-en);
}

.btn-save-dispose {
    background: #cbd5e1;
    color: #94a3b8;
    border: none;
    border-radius: 20px;
    padding: 10px;
    font-size: 0.92rem;
    font-weight: 700;
    cursor: not-allowed;
    text-align: center;
    margin-top: auto;
    transition: all 0.2s ease;
    font-family: var(--font-en);
}

.btn-save-dispose.active {
    background: var(--primary, #0c4f8a);
    color: #ffffff;
    cursor: pointer;
    box-shadow: 0 4px 12px rgba(12, 79, 138, 0.25);
}

.disposed-overlay {
    position: absolute;
    top: 48px;
    left: 0;
    width: 100%;
    height: calc(100% - 48px);
    background: #ffffff;
    z-index: 30 !important;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    text-align: center;
    padding: 20px;
}

.disposed-overlay.hidden {
    display: none !important;
}

.disposed-overlay i {
    font-size: 3rem;
    color: #16a34a;
    animation: scaleCheck 0.3s ease;
}

.disposed-overlay h3 {
    margin: 0;
    font-size: 1.1rem;
    color: #1e293b;
    font-weight: 700;
}

.disposed-overlay p {
    margin: 0;
    font-size: 0.85rem;
    color: #64748b;
    text-align: center;
}

@keyframes scaleCheck {
    0% { transform: scale(0); }
    80% { transform: scale(1.2); }
    100% { transform: scale(1); }
}

/* Emoji Picker styling */
.emoji-picker {
    position: absolute;
    bottom: 50px;
    right: 55px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 12px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.12);
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 10px;
    width: 150px;
    z-index: 20;
    box-sizing: border-box;
    animation: slideUp 0.15s ease-out;
}

.emoji-picker.hidden {
    display: none !important;
}

.emoji-item {
    font-size: 1.25rem;
    cursor: pointer;
    user-select: none;
    transition: transform 0.1s ease;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
}

.emoji-item:hover {
    transform: scale(1.25);
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(6px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Knowledge Base & Training Center Unified Styles */
.kb-container {
    animation: fadeIn 0.3s ease;
}

.kb-sidebar {
    background: #ffffff;
    box-shadow: 0 4px 6px rgba(0,0,0,0.02);
}

.kb-categories-list ul li {
    padding: 10px 14px;
    border-radius: 8px;
    cursor: pointer;
    font-size: 0.88rem;
    font-weight: 600;
    color: #475569;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 10px;
    text-align: right;
    justify-content: flex-start;
}

.kb-categories-list ul li:hover {
    background: #f1f5f9;
    color: var(--primary);
}

.kb-categories-list ul li.active {
    background: #fff8e8;
    color: var(--primary);
    border-right: 3px solid var(--primary);
    padding-right: 11px;
}

.kb-welcome-card {
    background: #ffffff;
    border: 1px dashed #cbd5e1;
    border-radius: 16px;
    box-shadow: 0 4px 10px rgba(0,0,0,0.01);
}

.kb-popular-grid .popular-item {
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    padding: 12px;
    border-radius: 8px;
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 700;
    color: var(--text-primary);
    transition: all 0.2s;
    text-align: right;
    display: flex;
    align-items: center;
    gap: 8px;
}

.kb-popular-grid .popular-item:hover {
    background: #fff8e8;
    border-color: var(--primary);
    color: var(--primary);
}

.kb-article-card {
    animation: slideUp 0.3s ease;
}

/* Floating AI Chat Styles */
.kb-ai-floating-btn:hover {
    transform: translateY(-3px) scale(1.03);
    box-shadow: 0 6px 20px rgba(255, 102, 0, 0.4);
}

.kb-ai-floating-btn:active {
    transform: translateY(0) scale(1);
}

.kb-ai-chat-panel.hidden {
    display: none !important;
}

.kb-ai-chat-panel {
    animation: slideUp 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.kb-ai-chat-body .chat-msg {
    margin-bottom: 10px;
    animation: slideUp 0.2s ease;
    display: flex;
    flex-direction: column;
}

.kb-ai-chat-body .user-msg {
    align-self: flex-end;
    background: linear-gradient(135deg, #ff9900 0%, #ff6600 100%);
    color: #ffffff;
    border-radius: 14px;
    border-top-left-radius: 0;
    max-width: 85%;
    padding: 10px 14px;
    font-size: 0.83rem;
    line-height: 1.5;
    box-shadow: 0 3px 8px rgba(255, 102, 0, 0.2);
}

.ai-pulse-dot {
    width: 8px;
    height: 8px;
    background: #10b981;
    border-radius: 50%;
    display: inline-block;
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    animation: pulseGlow 1.8s infinite;
}

@keyframes pulseGlow {
    0% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    }
    70% {
        transform: scale(1);
        box-shadow: 0 0 0 6px rgba(16, 185, 129, 0);
    }
    100% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(16, 185, 129, 0);
    }
}

.kb-ai-quick-chips::-webkit-scrollbar {
    display: none;
}

.ai-chip-btn {
    background: #ffffff;
    border: 1px solid #cbd5e1;
    color: #334155;
    font-size: 0.73rem;
    font-weight: 700;
    padding: 4px 10px;
    border-radius: 20px;
    cursor: pointer;
    white-space: nowrap;
    transition: all 0.2s ease;
    font-family: inherit;
}

.ai-chip-btn:hover {
    background: #ff9900;
    color: #ffffff;
    border-color: #ff9900;
    transform: translateY(-1px);
    box-shadow: 0 2px 6px rgba(255, 153, 0, 0.3);
}

.ai-typewriter-cursor {
    display: inline-block;
    width: 2px;
    height: 1em;
    background: #ff9900;
    vertical-align: text-bottom;
    margin-left: 2px;
    animation: blinkCursor 0.8s infinite;
}

@keyframes blinkCursor {
    0%, 100% { opacity: 1; }
    50% { opacity: 0; }
}

#ai-test-key-result-banner.success {
    background: #f0fdf4;
    border: 1px solid #86efac;
    color: #166534;
}

#ai-test-key-result-banner.error {
    background: #fef2f2;
    border: 1px solid #fca5a5;
    color: #991b1b;
}

/* Multi-language & Smart Assistant Message Card Styles */
.ai-msg-card {
    display: flex;
    flex-direction: column;
    gap: 10px;
    width: 100%;
}

.ai-lang-switch {
    display: flex;
    gap: 6px;
    background: #f1f5f9;
    padding: 4px;
    border-radius: 10px;
    align-self: flex-start;
    border: 1px solid #cbd5e1;
}

.ai-lang-pill {
    background: transparent;
    border: none;
    padding: 5px 12px;
    border-radius: 8px;
    font-size: 0.78rem;
    font-weight: 800;
    color: #475569;
    cursor: pointer;
    transition: all 0.2s ease;
    font-family: inherit;
    display: flex;
    align-items: center;
    gap: 4px;
}

.ai-lang-pill:hover {
    color: #0f172a;
    background: rgba(255, 255, 255, 0.8);
}

.ai-lang-pill.active {
    background: #ffffff;
    color: #ff6600;
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.1);
}

.ai-msg-actions-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 10px;
    padding-top: 10px;
    border-top: 1px dashed #e2e8f0;
}

.ai-copy-btn {
    background: #f8fafc;
    border: 1px solid #cbd5e1;
    color: #334155;
    font-size: 0.8rem;
    font-weight: 700;
    padding: 6px 14px;
    border-radius: 10px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    transition: all 0.2s ease;
    font-family: inherit;
}

.ai-copy-btn:hover {
    background: #eff6ff;
    border-color: #3b82f6;
    color: #1d4ed8;
    transform: translateY(-1px);
}

.ai-source-card {
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    padding: 8px 12px;
    font-size: 0.8rem;
    color: #334155;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    width: 100%;
}

.ai-source-link-btn {
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    color: #1d4ed8;
    font-size: 0.78rem;
    font-weight: 800;
    padding: 5px 12px;
    border-radius: 8px;
    cursor: pointer;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 5px;
    transition: all 0.2s;
    font-family: inherit;
}

.ai-source-link-btn:hover {
    background: #dbeafe;
    color: #1e40af;
    transform: translateY(-1px);
}

.ai-interactive-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 6px;
}

.ai-followup-chip {
    background: #f0fdf4;
    border: 1px solid #bbf7d0;
    color: #166534;
    font-size: 0.73rem;
    font-weight: 700;
    padding: 3px 9px;
    border-radius: 12px;
    cursor: pointer;
    transition: all 0.2s;
    font-family: inherit;
}

.ai-followup-chip:hover {
    background: #16a34a;
    color: #ffffff;
    border-color: #16a34a;
}

/* Voice Input Recording Animation */
#kb-ai-mic-btn.recording {
    background: #ef4444 !important;
    color: #ffffff !important;
    border-color: #dc2626 !important;
    animation: micPulse 1.2s infinite;
}

@keyframes micPulse {
    0% {
        box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
    }
    70% {
        box-shadow: 0 0 0 10px rgba(239, 68, 68, 0);
    }
    100% {
        box-shadow: 0 0 0 0 rgba(239, 68, 68, 0);
    }
}

/* Training Center Pathway Cards */
.tc-path-card {
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.tc-path-card:hover {
    transform: translateY(-6px);
    border-color: var(--primary);
    box-shadow: 0 10px 25px rgba(255, 153, 0, 0.12);
}

.tc-path-card:hover .path-icon-wrapper {
    transform: scale(1.1);
}

.tc-path-card .path-icon-wrapper {
    transition: transform 0.3s ease;
}

.tc-back-banner button {
    cursor: pointer;
    transition: all 0.2s;
}

.tc-back-banner button:hover {
    background: #475569 !important;
    transform: translateX(-2px);
}

/* Split Pane Form Layout */
.split-preview-container {
    display: flex !important;
    flex-direction: row !important;
    gap: 20px;
    align-items: stretch;
}

/* MCQ Option Buttons Style */
.chat-option-btn {
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    padding: 8px 12px;
    font-family: var(--font-ar);
    font-size: 0.82rem;
    font-weight: 600;
    color: #475569;
    text-align: right;
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 8px;
    width: 100%;
    margin-bottom: 4px;
    direction: rtl;
}

.chat-option-btn:hover {
    background: #fff8e8 !important;
    border-color: var(--primary) !important;
    color: var(--primary) !important;
    transform: translateY(-1px);
}

.split-left-form {
    flex: 1;
    min-width: 0;
}

.split-right-preview {
    transition: all 0.3s ease;
}

.kb-article-preview-card, .sim-preview-frame, .ai-preview-frame, .slide-preview-frame {
    transition: all 0.25s ease;
    border: 1px solid #cbd5e1;
}

.admin-sidebar {
    flex-shrink: 0;
}

/* ===========================
   PREMIUM KB ENHANCEMENTS
   =========================== */

/* KB Tab wrapper padding */
#tab-kb {
    padding: 16px 20px;
}

/* KB Sidebar premium styling */
.kb-sidebar {
    background: #ffffff;
    box-shadow: 0 4px 16px rgba(0,0,0,0.06);
    border-radius: 14px !important;
    border: 1px solid #e0e8f5 !important;
}

/* KB Sidebar category items */
.kb-categories-list ul li {
    padding: 10px 14px;
    border-radius: 10px;
    cursor: pointer;
    font-size: 0.88rem;
    font-weight: 600;
    color: #3d5170;
    transition: all 0.22s ease;
    display: flex;
    align-items: center;
    gap: 10px;
    text-align: right;
    justify-content: flex-start;
    border: 1px solid transparent;
}

.kb-categories-list ul li:hover {
    background: linear-gradient(135deg, #f0f6ff, #e8f0fe);
    color: var(--primary);
    border-color: rgba(12,79,138,0.12);
}

.kb-categories-list ul li.active {
    background: linear-gradient(135deg, #0c4f8a, #1a6db5);
    color: #ffffff !important;
    border-color: transparent;
    box-shadow: 0 4px 12px rgba(12,79,138,0.25);
}

.kb-categories-list ul li.active i {
    color: #ffffff !important;
}

/* KB content area */
.kb-content-area {
    background: #ffffff !important;
    border: 1px solid #e0e8f5 !important;
    border-radius: 14px !important;
    box-shadow: 0 4px 16px rgba(0,0,0,0.06) !important;
}

/* KB Welcome card */
.kb-welcome-card {
    background: linear-gradient(135deg, #ffffff 0%, #f8faff 100%);
    border: 1px solid #e0e8f5;
    border-radius: 20px;
    box-shadow: 0 6px 20px rgba(0,0,0,0.04);
    padding: 32px !important;
}

/* KB article items in list */
.kb-article-item {
    transition: all 0.2s ease;
    border-radius: 10px !important;
    border: 1px solid transparent !important;
}

.kb-article-item:hover {
    background: linear-gradient(135deg, #f0f6ff, #e8f4fb) !important;
    border-color: rgba(0,181,226,0.2) !important;
    transform: translateX(-3px);
    box-shadow: 0 3px 10px rgba(0,0,0,0.06) !important;
}

/* KB Popular items */
.kb-popular-grid .popular-item {
    background: linear-gradient(135deg, #f8faff, #f0f6ff);
    border: 1px solid #d8e6f8;
    padding: 12px;
    border-radius: 10px;
    cursor: pointer;
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--text-primary);
    transition: all 0.22s;
    text-align: right;
    display: flex;
    align-items: center;
    gap: 8px;
}

.kb-popular-grid .popular-item:hover {
    background: linear-gradient(135deg, #0c4f8a, #1a6db5);
    border-color: transparent;
    color: #ffffff;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(12,79,138,0.2);
}

/* KB article view */
.kb-article-card {
    animation: slideUp 0.3s ease;
}

/* KB article category badge */
#kb-view-category {
    background: linear-gradient(135deg, #fff3cd, #ffe082) !important;
    color: #7a5100 !important;
    font-size: 0.75rem !important;
    font-weight: 800 !important;
    padding: 4px 12px !important;
    border-radius: 20px !important;
    border: 1px solid #ffc107 !important;
}

/* ===========================
   PREMIUM SLIDES ENHANCEMENTS
   =========================== */

.slide-content {
    width: 100%;
    max-width: 1000px;
    background: #ffffff;
    border: 1px solid #e0e8f5;
    border-radius: 20px;
    padding: 35px;
    box-shadow: 0 8px 30px rgba(0,0,0,0.06);
}

.slide-title {
    font-size: 1.7rem;
    font-weight: 800;
    color: var(--primary);
    line-height: 1.3;
}

.slide-subtitle {
    font-size: 1rem;
    color: #3d5170;
    margin-bottom: 22px;
    line-height: 1.6;
}

/* Footer navigation bar */
.footer-navigation {
    background: linear-gradient(135deg, #071a38, #0c2e5c) !important;
    border-top: 1px solid rgba(255,255,255,0.07) !important;
    border-radius: 0 !important;
    padding: 14px 24px !important;
}

.footer-navigation .nav-btn {
    background: rgba(255,255,255,0.1) !important;
    border: 1px solid rgba(255,255,255,0.15) !important;
    color: #ffffff !important;
    border-radius: 10px !important;
    padding: 8px 20px !important;
    font-weight: 700 !important;
    transition: all 0.25s ease !important;
}

.footer-navigation .nav-btn:hover:not(:disabled) {
    background: rgba(0,181,226,0.25) !important;
    border-color: rgba(0,181,226,0.5) !important;
    transform: translateY(-2px) !important;
}

.footer-navigation .nav-btn:disabled {
    opacity: 0.3 !important;
    cursor: not-allowed !important;
    transform: none !important;
}

.progress-indicator .slide-counter {
    color: rgba(255,255,255,0.7) !important;
    font-size: 0.85rem !important;
    font-weight: 600 !important;
}

.progress-bar-outer {
    background: rgba(255,255,255,0.1) !important;
    border-radius: 10px !important;
    height: 6px !important;
}

.progress-bar-inner {
    background: linear-gradient(90deg, #00B5E2, #84BD00) !important;
    border-radius: 10px !important;
    transition: width 0.4s ease !important;
}

/* Training Center cards */
.tc-path-card {
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    background: #ffffff !important;
    border: 1px solid #e0e8f5 !important;
    border-radius: 18px !important;
    box-shadow: 0 4px 12px rgba(0,0,0,0.04) !important;
}

.tc-path-card:hover {
    transform: translateY(-8px);
    border-color: rgba(0,181,226,0.4) !important;
    box-shadow: 0 16px 40px rgba(0,181,226,0.15) !important;
}

/* Premium Slide Badge & Cards */
.rule-badge {
    background: linear-gradient(135deg, #0c4f8a, #00B5E2);
    color: #ffffff;
    font-size: 0.76rem;
    font-weight: 800;
    padding: 5px 14px;
    border-radius: 20px;
    display: inline-block;
    margin-bottom: 10px;
    letter-spacing: 0.05em;
    box-shadow: 0 4px 12px rgba(0,181,226,0.25);
}

.comparison-card {
    border-radius: 16px !important;
    padding: 20px !important;
    transition: all 0.25s ease !important;
}

.card-wrong {
    background: #fff5f5 !important;
    border: 1px solid #fecdd3 !important;
}

.card-right {
    background: #f0fdf4 !important;
    border: 1px solid #bbf7d0 !important;
}

.card-status {
    font-size: 0.88rem !important;
    font-weight: 800 !important;
    margin-bottom: 12px !important;
    display: flex !items-center !gap: 8px;
}

.status-wrong {
    color: #e11d48 !important;
}

.status-right {
    color: #16a34a !important;
}

.example-bubble {
    background: #ffffff !important;
    border-radius: 12px !important;
    padding: 12px 16px !important;
    border: 1px solid rgba(0,0,0,0.06) !important;
    box-shadow: 0 2px 8px rgba(0,0,0,0.03) !important;
    margin-bottom: 10px !important;
}

.bubble-desc {
    font-size: 0.78rem !important;
    font-weight: 700 !important;
    color: #64748b !important;
    margin-bottom: 4px !important;
}

.bubble-text {
    font-size: 0.88rem !important;
    line-height: 1.6 !important;
    color: #1e293b !important;
}

.pro-tip-box {
    background: linear-gradient(135deg, #eff6ff, #e0f2fe) !important;
    border: 1px solid #bae6fd !important;
    border-radius: 12px !important;
    padding: 12px 16px !important;
    color: #0369a1 !important;
    font-size: 0.85rem !important;
    font-weight: 600 !important;
    display: flex !items-center !gap: 10px;
}

.pro-tip-box i {
    color: #0284c7;
    font-size: 1.1rem;
}

.interactive-step-card {
    background: #ffffff !important;
    border: 1px solid #e0e8f5 !important;
    border-radius: 14px !important;
    padding: 18px !important;
    box-shadow: 0 4px 12px rgba(0,0,0,0.03) !important;
    transition: all 0.2s ease;
}

.interactive-step-card:hover {
    border-color: #00B5E2 !important;
    transform: translateY(-3px);
    box-shadow: 0 8px 20px rgba(0,181,226,0.12) !important;
}

.step-num {
    background: linear-gradient(135deg, #0c4f8a, #00B5E2) !important;
    width: 30px !important;
    height: 30px !important;
    font-size: 0.88rem !important;
}

.comparison-table-wrapper {
    border: 1px solid #e0e8f5 !important;
    border-radius: 16px !important;
    overflow: hidden !important;
    box-shadow: 0 4px 14px rgba(0,0,0,0.04) !important;
}

.comparison-table th {
    background: #071a38 !important;
    color: #ffffff !important;
    font-weight: 700 !important;
    padding: 14px 18px !important;
}

.comparison-table td {
    padding: 14px 18px !important;
    border-bottom: 1px solid #f1f5f9 !important;
}

.comparison-table tbody tr:hover {
    background: #f8fafc !important;
}

/* KB Search term highlight badge */
mark.search-highlight {
    background: linear-gradient(135deg, #fef08a, #facc15);
    color: #854d0e;
    font-weight: 800;
    padding: 2px 6px;
    border-radius: 5px;
    box-shadow: 0 0 10px rgba(250,204,21,0.5);
    border: 1px solid #eab308;
    display: inline-block;
}

/* English inline term for BiDi text isolation */
.en-term {
    display: inline-block;
    direction: ltr !important;
    unicode-bidi: isolate !important;
    font-family: var(--font-en);
    font-weight: 700;
    color: #00B5E2;
    padding: 0 3px;
}

/* Slide text alignment & BiDi isolation */
.slide-content h1,
.slide-content h2,
.slide-content h3,
.slide-content h4,
.slide-content p,
.slide-content span,
.slide-content div {
    direction: rtl;
    text-align: right;
    unicode-bidi: isolate;
}


/* Training center wrapper padding */
#tab-training-center > .training-center-welcome-screen {
    padding: 24px 24px !important;
}

/* Tab content padding */
#tab-slides,
#tab-simulator,
#tab-ai-agent {
    padding: 12px 16px;
}

/* Responsive: full-page on small screens */
@media (max-width: 768px) {
    .login-box {
        flex-direction: column;
        max-width: 420px;
    }
    .login-left-panel {
        display: none;
    }
    .login-right-panel {
        padding: 40px 30px;
    }
    .amy-nav-tabs {
        gap: 2px;
    }
    .amy-nav-btn {
        padding: 6px 10px;
        font-size: 0.78rem;
    }
}

/* ==========================================
   ENHANCED KB CARD & TABLE STYLING
   ========================================== */
html {
    scroll-behavior: smooth;
}

.kb-master-container section {
    scroll-margin-top: 20px;
}
.kb-article-preview-item:hover {
    border-color: #3b82f6 !important;
    transform: translateY(-4px);
    box-shadow: 0 12px 24px rgba(59, 130, 246, 0.12) !important;
}

.kb-article-preview-item:hover h3 {
    color: #2563eb !important;
}

.kb-article-body {
    white-space: normal !important;
}

.kb-article-body h3 {
    color: #0f172a;
    font-size: 1.25rem;
    font-weight: 800;
    margin-top: 15px;
    margin-bottom: 12px;
    border-bottom: 2px solid #e2e8f0;
    padding-bottom: 8px;
}

.kb-article-body h4 {
    color: #1e293b;
    font-size: 1.05rem;
    font-weight: 800;
    margin-top: 18px;
    margin-bottom: 10px;
}

.kb-article-body table.kb-table {
    width: 100%;
    border-collapse: collapse;
    margin: 15px 0;
    font-size: 0.88rem;
    border-radius: 12px;
    overflow: hidden;
    border: 1px solid #cbd5e1;
    box-shadow: 0 4px 12px rgba(0,0,0,0.03);
}

.kb-article-body table.kb-table th {
    background: #0f172a;
    color: #ffffff;
    padding: 12px 14px;
    font-weight: 800;
    text-align: right;
    border: 1px solid #334155;
}

.kb-article-body table.kb-table td {
    padding: 10px 14px;
    border-bottom: 1px solid #e2e8f0;
    border-left: 1px solid #e2e8f0;
    border-right: 1px solid #e2e8f0;
}

.kb-article-body table.kb-table tr:nth-child(even) {
    background: #f8fafc;
}

.kb-article-body table.kb-table tr:hover {
    background: #f1f5f9;
}

/* ==========================================
   PRINT MEDIA RULES FOR CERTIFICATE
   ========================================== */
@media print {
    body * {
        visibility: hidden;
    }
    #results-overlay, #results-overlay * {
        visibility: hidden;
    }
    #certificate-print-area, #certificate-print-area * {
        visibility: visible;
    }
    #certificate-print-area {
        position: absolute;
        left: 0;
        top: 0;
        width: 100%;
        border: 12px double #d97706 !important;
        padding: 40px !important;
        box-shadow: none !important;
    }
    /* Hide the print button when printing */
    #certificate-print-area button {
        display: none !important;
    }
}

/* Hide email invites and SMTP settings for now */
.user-card-right, .smtp-settings-card {
    display: none !important;
}

/* ==========================================
   SMART DEEP SEARCH & HIGHLIGHT STYLES
   ========================================== */
mark.search-highlight {
    background: #fef08a !important;
    color: #854d0e !important;
    font-weight: 800 !important;
    padding: 2px 4px !important;
    border-radius: 4px !important;
    box-shadow: 0 0 0 1px rgba(234, 179, 8, 0.4) !important;
    transition: all 0.2s ease !important;
}

mark.search-highlight.active-match {
    background: #f97316 !important;
    color: #ffffff !important;
    box-shadow: 0 0 12px rgba(249, 115, 22, 0.8), 0 0 0 2px #ea580c !important;
    animation: matchPulse 1.2s infinite alternate !important;
}

@keyframes matchPulse {
    0% { transform: scale(1); filter: brightness(1); }
    100% { transform: scale(1.06); filter: brightness(1.2); }
}

.kb-search-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 12px;
    padding: 8px 14px;
    margin-bottom: 12px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.05);
    animation: fadeInSlide 0.2s ease-out;
}

.kb-search-nav-btn {
    background: #f1f5f9;
    border: 1px solid #cbd5e1;
    color: #1e293b;
    border-radius: 6px;
    padding: 4px 10px;
    font-size: 0.8rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.15s ease;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.kb-search-nav-btn:hover {
    background: #e2e8f0;
    color: #0f172a;
    border-color: #94a3b8;
}

.kb-snippet-card {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    padding: 12px 14px;
    margin-bottom: 10px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.kb-snippet-card:hover {
    border-color: #3b82f6;
    background: #f8fafc;
    box-shadow: 0 4px 12px rgba(59, 130, 246, 0.1);
    transform: translateY(-1px);
}

/* ==========================================
   ADMIN KNOWLEDGE BASE VISUAL EDITOR
   ========================================== */
.btn-editor-mode {
    transition: all 0.2s ease;
}
.btn-editor-mode.active {
    border-color: #2563eb !important;
    background: #eff6ff !important;
    color: #1d4ed8 !important;
    box-shadow: 0 1px 3px rgba(37, 99, 235, 0.15) !important;
}

.kb-tool-btn {
    background: #ffffff;
    border: 1px solid #cbd5e1;
    color: #334155;
    border-radius: 6px;
    padding: 5px 9px;
    font-size: 0.8rem;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.15s ease;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.kb-tool-btn:hover {
    background: #e2e8f0;
    color: #0f172a;
    border-color: #94a3b8;
}

.kb-tool-btn.custom-insert {
    background: #f8fafc;
    color: #1e40af;
    border-color: #bfdbfe;
    font-size: 0.75rem;
}

.kb-tool-btn.custom-insert:hover {
    background: #eff6ff;
    border-color: #3b82f6;
}

#edit-kb-content-visual:focus {
    border-color: #3b82f6 !important;
    box-shadow: 0 0 0 2px rgba(59, 130, 246, 0.15);
}

#edit-kb-content-visual h3, #edit-kb-content-visual h4 {
    margin: 12px 0 6px 0;
    color: #1e293b;
}

#edit-kb-content-visual ul, #edit-kb-content-visual ol {
    margin: 8px 0;
    padding-right: 22px;
}

#edit-kb-content-visual .kb-alert-box {
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    border-right: 4px solid #3b82f6;
    border-radius: 8px;
    padding: 10px 14px;
    margin: 10px 0;
}

#edit-kb-content-visual .kb-warning-box {
    background: #fffbeb;
    border: 1px solid #fde68a;
    border-right: 4px solid #f59e0b;
    border-radius: 8px;
    padding: 10px 14px;
    margin: 10px 0;
}

#edit-kb-content-visual .kb-step-card {
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    padding: 12px;
    margin: 10px 0;
}

/* =========================================================================
   Ameyo Voice Telephony & Call Simulator Styles (Pixel-Perfect)
   ========================================================================= */

.ameyo-workstation-container {
    display: flex;
    flex-direction: column;
    height: calc(100vh - 120px);
    background: #f8fafc;
    border-radius: 12px;
    overflow: hidden;
    border: 1px solid #cbd5e1;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.05);
}

.ameyo-topbar {
    height: 46px;
    background: #0284c7;
    background: linear-gradient(90deg, #0369a1 0%, #0284c7 100%);
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0 16px;
    color: #ffffff;
    font-family: var(--font-en), sans-serif;
    flex-shrink: 0;
    z-index: 10;
}

.ameyo-topbar-left {
    display: flex;
    align-items: center;
    gap: 14px;
}

.ameyo-brand-item {
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 700;
    font-size: 0.9rem;
    cursor: pointer;
}

.ameyo-brand-item .text-primary {
    color: #38bdf8 !important;
}

.ameyo-top-icon-btn {
    width: 30px;
    height: 30px;
    border-radius: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: background 0.2s;
    font-size: 0.85rem;
    color: #e0f2fe;
}

.ameyo-top-icon-btn:hover {
    background: rgba(255, 255, 255, 0.15);
}

.ameyo-topbar-right {
    display: flex;
    align-items: center;
    gap: 12px;
}

.ameyo-top-icon-pill {
    width: 32px;
    height: 32px;
    border-radius: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    background: rgba(255, 255, 255, 0.1);
    color: #ffffff;
    font-size: 0.85rem;
    gap: 4px;
    padding: 0 6px;
}

.ameyo-top-icon-pill.active {
    background: #16a34a;
    color: #ffffff;
    width: auto;
    padding: 0 10px;
    font-weight: 700;
}

.ameyo-status-dropdown-wrapper {
    position: relative;
}

.ameyo-status-badge {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 4px 12px;
    border-radius: 16px;
    background: rgba(0, 0, 0, 0.2);
    font-size: 0.8rem;
    font-weight: 700;
    cursor: pointer;
    border: 1px solid rgba(255, 255, 255, 0.2);
}

.ameyo-status-badge .status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #22c55e;
}

.ameyo-status-menu {
    position: absolute;
    top: 36px;
    right: 0;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    box-shadow: 0 10px 15px -3px rgba(0,0,0,0.1);
    width: 170px;
    z-index: 50;
    overflow: hidden;
    color: #1e293b;
    font-size: 0.8rem;
    font-weight: 600;
}

.ameyo-status-menu .status-option {
    padding: 8px 12px;
    display: flex;
    align-items: center;
    gap: 8px;
    cursor: pointer;
    transition: background 0.15s;
}

.ameyo-status-menu .status-option:hover {
    background: #f1f5f9;
}

.ameyo-status-menu .status-option.active {
    background: #e0f2fe;
    color: #0369a1;
}

.ameyo-status-menu .status-dot.available { background: #22c55e; }
.ameyo-status-menu .status-dot.break { background: #f59e0b; }
.ameyo-status-menu .status-dot.lunch { background: #f97316; }
.ameyo-status-menu .status-dot.meeting { background: #8b5cf6; }
.ameyo-status-menu .status-dot.acw { background: #0ea5e9; }
.ameyo-status-menu .status-dot.offline { background: #94a3b8; }

.ameyo-agent-profile-pill {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.8rem;
    font-weight: 600;
    cursor: pointer;
    padding: 4px 8px;
    border-radius: 6px;
}

.ameyo-agent-profile-pill:hover {
    background: rgba(255, 255, 255, 0.1);
}

.ameyo-workstation-body {
    flex: 1;
    display: flex;
    overflow: hidden;
    position: relative;
}

/* CRM 360 Workspace */
.ameyo-crm-viewport {
    flex: 1;
    padding: 16px 20px;
    overflow-y: auto;
    background: #f1f5f9;
    font-family: var(--font-ar);
    direction: rtl;
    text-align: right;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.ameyo-scenario-launcher-bar {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    padding: 12px 16px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.02);
}

.launcher-header {
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 800;
    font-size: 0.85rem;
    color: #1e293b;
}

.launcher-buttons {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.btn-launcher {
    padding: 7px 12px;
    border-radius: 6px;
    border: 1px solid #bfdbfe;
    background: #eff6ff;
    color: #1d4ed8;
    font-weight: 700;
    font-size: 0.78rem;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    transition: all 0.2s;
}

.btn-launcher:hover {
    background: #dbeafe;
    border-color: #93c5fd;
    transform: translateY(-1px);
}

.btn-launcher.outbound {
    background: #f0fdf4;
    border-color: #bbf7d0;
    color: #15803d;
}

.btn-launcher.outbound:hover {
    background: #dcfce7;
}

.ameyo-crm-cards-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.crm-card {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 2px 4px rgba(0,0,0,0.02);
}

.crm-card-header {
    background: #f8fafc;
    border-bottom: 1px solid #e2e8f0;
    padding: 10px 14px;
    display: flex;
    align-items: center;
    gap: 8px;
    color: #0369a1;
}

.crm-card-header h4 {
    margin: 0;
    font-size: 0.85rem;
    font-weight: 800;
    color: #1e293b;
}

.crm-card-body {
    padding: 14px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.crm-field-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.8rem;
    border-bottom: 1px dashed #f1f5f9;
    padding-bottom: 6px;
}

.crm-label {
    color: #64748b;
    font-weight: 600;
}

.crm-val {
    color: #1e293b;
    font-weight: 700;
}

.crm-val.highlight {
    color: #16a34a;
    font-size: 0.95rem;
    font-weight: 800;
}

.crm-badge {
    padding: 2px 8px;
    border-radius: 4px;
    font-size: 0.72rem;
    font-weight: 700;
}

.crm-badge.success {
    background: #dcfce7;
    color: #15803d;
}

.crm-badge.active {
    background: #e0f2fe;
    color: #0369a1;
}

.crm-trx-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.crm-trx-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px;
    border-radius: 6px;
    background: #f8fafc;
    border: 1px solid #f1f5f9;
}

.trx-icon {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.75rem;
}

.trx-icon.in { background: #dcfce7; color: #16a34a; }
.trx-icon.out { background: #fee2e2; color: #dc2626; }

.trx-info {
    flex: 1;
}

.trx-title {
    font-size: 0.78rem;
    font-weight: 700;
    color: #1e293b;
}

.trx-meta {
    font-size: 0.68rem;
    color: #94a3b8;
}

.trx-amount {
    font-size: 0.8rem;
    font-weight: 800;
    direction: ltr;
}

.trx-amount.positive { color: #16a34a; }
.trx-amount.negative { color: #dc2626; }

/* Live Transcript Wave */
.ameyo-live-transcript-box {
    background: #ffffff;
    border: 1px solid #bbf7d0;
    border-radius: 10px;
    padding: 14px 16px;
    box-shadow: 0 4px 6px rgba(0,0,0,0.02);
}

.transcript-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 8px;
}

.transcript-header h4 {
    margin: 0;
    font-size: 0.85rem;
    font-weight: 800;
    color: #15803d;
}

.live-wave-indicator {
    display: flex;
    align-items: flex-end;
    gap: 3px;
    height: 16px;
}

.live-wave-indicator .bar {
    width: 3px;
    background: #22c55e;
    border-radius: 2px;
    animation: soundWave 0.8s ease-in-out infinite alternate;
}

.live-wave-indicator .bar:nth-child(1) { height: 40%; animation-delay: 0.1s; }
.live-wave-indicator .bar:nth-child(2) { height: 80%; animation-delay: 0.3s; }
.live-wave-indicator .bar:nth-child(3) { height: 100%; animation-delay: 0.2s; }
.live-wave-indicator .bar:nth-child(4) { height: 60%; animation-delay: 0.4s; }
.live-wave-indicator .bar:nth-child(5) { height: 30%; animation-delay: 0.2s; }

@keyframes soundWave {
    0% { height: 20%; }
    100% { height: 100%; }
}

.transcript-content {
    font-size: 0.88rem;
    line-height: 1.6;
    color: #1e293b;
    background: #f0fdf4;
    border-radius: 8px;
    padding: 10px 14px;
    border-right: 3px solid #22c55e;
}

/* Right: Floating Ameyo Telephony Widget Container */
.ameyo-phone-widget-container {
    display: flex;
    background: #ffffff;
    border-left: 1px solid #cbd5e1;
    width: 350px;
    flex-shrink: 0;
    box-shadow: -4px 0 15px rgba(0,0,0,0.03);
}

.ameyo-phone-widget {
    flex: 1;
    background: #ffffff;
    display: flex;
    flex-direction: column;
    font-family: var(--font-en), sans-serif;
    direction: ltr;
    text-align: left;
    overflow-y: auto;
    position: relative;
}

.ameyo-vertical-side-strip {
    width: 40px;
    background: #f8fafc;
    border-left: 1px solid #e2e8f0;
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 10px 0;
    gap: 12px;
}

.side-strip-btn {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #64748b;
    font-size: 0.8rem;
    cursor: pointer;
    transition: all 0.2s;
}

.side-strip-btn:hover {
    background: #e2e8f0;
    color: #0369a1;
}

.side-strip-btn.active {
    background: #0284c7;
    color: #ffffff;
}

.side-strip-btn.end-btn {
    color: #dc2626;
}

.side-strip-btn.end-btn:hover {
    background: #fee2e2;
}

.side-strip-bookmark {
    color: #7e22ce;
    font-size: 0.85rem;
    cursor: pointer;
}

/* Phone Views */
.phone-view {
    display: flex;
    flex-direction: column;
    flex: 1;
    min-height: 100%;
}

.widget-form-group {
    padding: 8px 14px;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.widget-label {
    font-size: 0.74rem;
    color: #475569;
    font-weight: 600;
}

.widget-select {
    height: 32px;
    border: 1px solid #cbd5e1;
    border-radius: 4px;
    padding: 0 8px;
    font-size: 0.82rem;
    color: #1e293b;
    outline: none;
    background: #ffffff;
}

.widget-search-row {
    padding: 0 14px 10px;
}

.widget-search-input-wrap {
    display: flex;
    align-items: center;
    border: 1px solid #cbd5e1;
    border-radius: 4px;
    padding: 0 8px;
    background: #ffffff;
    height: 34px;
    gap: 6px;
}

.widget-search-input-wrap .search-icon {
    color: #64748b;
    font-size: 0.8rem;
}

.widget-search-input-wrap input {
    flex: 1;
    border: none;
    outline: none;
    font-size: 0.82rem;
    color: #1e293b;
    padding: 0;
}

.widget-search-input-wrap .drop-icon {
    color: #64748b;
    font-size: 0.8rem;
    cursor: pointer;
}

.widget-search-input-wrap .keypad-icon {
    color: #0284c7;
    font-size: 0.85rem;
    cursor: pointer;
}

.widget-buttons-row {
    display: flex;
    gap: 8px;
    padding: 0 14px 12px;
}

.btn-widget-blue {
    flex: 1;
    height: 34px;
    border: none;
    border-radius: 18px;
    background: #38bdf8;
    background: linear-gradient(180deg, #38bdf8 0%, #0284c7 100%);
    color: #ffffff;
    font-weight: 700;
    font-size: 0.82rem;
    cursor: pointer;
    box-shadow: 0 2px 4px rgba(2, 132, 199, 0.2);
}

.btn-widget-green {
    flex: 1;
    height: 34px;
    border: none;
    border-radius: 18px;
    background: #22c55e;
    background: linear-gradient(180deg, #22c55e 0%, #16a34a 100%);
    color: #ffffff;
    font-weight: 700;
    font-size: 0.82rem;
    cursor: pointer;
    box-shadow: 0 2px 4px rgba(22, 163, 74, 0.2);
}

.widget-footer-status {
    margin-top: auto;
    border-top: 1px solid #f1f5f9;
    padding: 8px 14px;
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.72rem;
    color: #64748b;
    background: #fafafa;
}

.webrtc-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #22c55e;
}

.webrtc-text {
    font-weight: 700;
    color: #475569;
}

.webrtc-tool {
    margin-left: auto;
    color: #94a3b8;
    font-size: 0.8rem;
    cursor: pointer;
}

.webrtc-signal {
    color: #22c55e;
    font-size: 0.8rem;
}

/* Ringing View */
.ringing-header {
    padding: 24px 14px;
    text-align: center;
}

.ringing-pulse-icon {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #dcfce7;
    color: #16a34a;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.6rem;
    margin: 0 auto 12px;
    animation: pulseRing 1.5s infinite;
}

@keyframes pulseRing {
    0% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.4); }
    70% { box-shadow: 0 0 0 15px rgba(34, 197, 94, 0); }
    100% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0); }
}

.ringing-title {
    margin: 0 0 6px;
    font-size: 0.95rem;
    color: #1e293b;
    font-weight: 800;
}

.ringing-caller-number {
    font-size: 1.15rem;
    font-weight: 800;
    color: #0369a1;
    margin-bottom: 4px;
}

.ringing-caller-name {
    font-size: 0.85rem;
    color: #64748b;
    font-weight: 600;
    margin-bottom: 8px;
}

.ringing-queue-badge {
    display: inline-block;
    padding: 2px 10px;
    border-radius: 12px;
    background: #f1f5f9;
    color: #475569;
    font-size: 0.72rem;
    font-weight: 700;
}

.ringing-actions-row {
    display: flex;
    gap: 10px;
    padding: 0 14px 16px;
}

.btn-ringing-answer {
    flex: 1;
    height: 38px;
    border: none;
    border-radius: 20px;
    background: #16a34a;
    color: #ffffff;
    font-weight: 700;
    font-size: 0.85rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    box-shadow: 0 4px 10px rgba(22, 163, 74, 0.3);
}

.btn-ringing-reject {
    flex: 1;
    height: 38px;
    border: none;
    border-radius: 20px;
    background: #dc2626;
    color: #ffffff;
    font-weight: 700;
    font-size: 0.85rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

/* Active Call View (Photos 2 & 3) */
.active-call-header {
    text-align: center;
    padding: 10px 14px 6px;
    border-bottom: 1px solid #f1f5f9;
}

.active-phone-number {
    font-size: 0.95rem;
    font-weight: 700;
    color: #0284c7;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

.active-phone-number .copy-btn {
    color: #64748b;
    font-size: 0.78rem;
    cursor: pointer;
}

.active-call-status-label {
    font-size: 0.75rem;
    font-weight: 700;
    color: #16a34a;
    margin-top: 2px;
}

.active-call-status-label.on-hold {
    color: #d97706;
}

.active-call-metadata-table {
    padding: 6px 14px;
    font-size: 0.72rem;
    color: #64748b;
    display: flex;
    flex-direction: column;
    gap: 3px;
    border-bottom: 1px solid #f1f5f9;
}

.meta-row {
    display: flex;
    justify-content: space-between;
}

.meta-lbl {
    color: #94a3b8;
}

.meta-val {
    font-weight: 700;
    color: #334155;
}

.active-call-controls-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 5px;
    padding: 8px 14px;
}

.control-btn {
    height: 36px;
    border: 1px solid #e2e8f0;
    background: #f8fafc;
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    color: #475569;
    cursor: pointer;
    transition: all 0.15s;
    gap: 4px;
}

.control-btn:hover {
    background: #e2e8f0;
}

.control-btn.active-hold {
    background: #fef08a;
    border-color: #facc15;
    color: #854d0e;
    font-weight: 800;
}

.control-btn.active-mute {
    background: #fee2e2;
    border-color: #fca5a5;
    color: #b91c1c;
}

.control-btn-end {
    grid-column: span 2;
    height: 36px;
    background: #b91c1c;
    background: linear-gradient(180deg, #dc2626 0%, #b91c1c 100%);
    color: #ffffff;
    border: none;
    border-radius: 4px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-weight: 800;
    font-size: 0.72rem;
    box-shadow: 0 2px 4px rgba(185, 28, 28, 0.3);
}

.control-btn-end .end-timer {
    font-size: 0.7rem;
    font-weight: 600;
    opacity: 0.9;
}

.widget-ticket-notice {
    margin: 6px 14px 10px;
    padding: 8px;
    border: 1px solid #e2e8f0;
    border-radius: 4px;
    background: #fafafa;
    font-size: 0.68rem;
    color: #64748b;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.notice-top {
    display: flex;
    align-items: center;
    gap: 6px;
    font-weight: 700;
    color: #475569;
}

.notice-desc {
    line-height: 1.3;
}

.notice-create-link {
    color: #0284c7;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 4px;
    margin-top: 2px;
}

/* Post-Call Disposition View (Photo 4) */
.disp-header-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 8px 14px;
    border-bottom: 1px solid #f1f5f9;
}

.disp-left-info {
    display: flex;
    align-items: baseline;
    gap: 6px;
}

.disp-title {
    font-size: 0.82rem;
    font-weight: 800;
    color: #1e293b;
}

.disp-timer {
    font-size: 0.82rem;
    font-weight: 800;
    color: #0284c7;
}

.disp-right-customer {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 0.78rem;
    font-weight: 700;
    color: #475569;
}

.quick-dispositions-container {
    padding: 4px 14px 8px;
}

.quick-disp-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 6px;
    margin-top: 4px;
}

.quick-disp-btn {
    border: 1px solid #cbd5e1;
    background: #ffffff;
    border-radius: 4px;
    padding: 6px 4px;
    font-size: 0.68rem;
    font-weight: 600;
    color: #475569;
    text-align: center;
    cursor: pointer;
    transition: all 0.15s;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.quick-disp-btn:hover {
    border-color: #0284c7;
    color: #0284c7;
    background: #f0f9ff;
}

.quick-disp-btn.selected {
    border-color: #16a34a;
    background: #dcfce7;
    color: #166534;
    font-weight: 800;
}

.btn-save-and-dispose {
    width: calc(100% - 28px);
    margin: 6px 14px 10px;
    height: 36px;
    border: none;
    border-radius: 18px;
    background: #cbd5e1;
    color: #64748b;
    font-weight: 800;
    font-size: 0.82rem;
    cursor: not-allowed;
    transition: all 0.2s;
}

.btn-save-and-dispose.active {
    background: #22c55e;
    background: linear-gradient(180deg, #22c55e 0%, #16a34a 100%);
    color: #ffffff;
    cursor: pointer;
    box-shadow: 0 4px 10px rgba(22, 163, 74, 0.3);
}

.disp-success-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(255, 255, 255, 0.95);
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 12px;
    z-index: 100;
    animation: fadeIn 0.2s ease-in;
}

.disp-success-overlay .success-icon {
    font-size: 3rem;
    color: #16a34a;
}

.disp-success-overlay .success-text {
    font-size: 0.95rem;
    font-weight: 800;
    color: #15803d;
}


/* KB assistant citations */
.ai-cite-chip { display: inline-flex; align-items: center; justify-content: center; min-width: 18px; height: 18px; margin: 0 2px; padding: 0 4px; border: none; border-radius: 9px; background: #fff3e0; color: #c2410c; font-size: 0.68rem; font-weight: 800; line-height: 1; cursor: pointer; vertical-align: middle; }
.ai-cite-chip:hover { background: #ff9900; color: #ffffff; }
.ai-source-list { margin-top: 10px; padding: 8px 10px; background: #f8fafc; border: 1px solid #e2e8f0; border-radius: 10px; display: flex; flex-direction: column; gap: 4px; }
.ai-source-list-title { font-size: 0.75rem; font-weight: 800; color: #475569; }
.ai-source-list-title i { color: #ff9900; }
.ai-source-link-btn { display: flex; align-items: center; gap: 6px; width: 100%; padding: 4px 6px; border: none; border-radius: 6px; background: transparent; color: #1e293b; font-family: inherit; font-size: 0.76rem; font-weight: 600; text-align: right; cursor: pointer; }
.ai-source-link-btn:hover { background: #eef2f7; }

.ai-suggestions { margin-top: 8px; display: flex; flex-wrap: wrap; gap: 6px; }
.ai-suggestion-chip { padding: 5px 10px; border: 1px solid #fed7aa; border-radius: 14px; background: #fff7ed; color: #c2410c; font-family: inherit; font-size: 0.74rem; font-weight: 700; cursor: pointer; }
.ai-suggestion-chip:hover { background: #ffedd5; }